Assistant Credit Controller (m/f/d)

Are you an experienced Credit Controller looking to take on a new challenge in a high-performing team?

Company
Munich Re Specialty Group
Location
London , United Kingdom

Overall Objective:

To be a team member in the Underwriting Management Division responsible for premium credit control monitoring, reporting, processing and analysing of the business underwritten by the managed Syndicates and other related Group companies (dual stamp) on a day-to-day basis. The successful individual will understand Lloyd’s Principles for Doing Business regarding appropriate credit control and management procedures for the collection of premium.

Responsibilities:

• 
  To assist with monitoring all premium payments received within agreed credit terms. To undertake the processing and administration of credit control transactions so that credit control targets are achieved.
• To support the central Credit Control process and ensure that it operates efficiently and effectively, that objectives are being met and to assist as the central point of contact between underwriters, brokers and relevant 3rd parties.
• To support appropriate working relationships to improve premium debt performance
• To support the Syndicate Credit Control team with the MRSG Credit Control processes and the management of accurate premium data on a daily basis including:
  • Assist in the production, analysis and investigation of aged debtor balances on a monthly basis and/or as requested for use in management & Board meetings.
  • Chase, resolve, negotiate and reconcile aged debt accounts and balances with brokers to enable the business to maintain an accurate record of its outstanding premium position.
  • The outsourcing activities of the Davies Group (JMD) in respect of credit control.
  • Take ownership of more complex reconciliation problems & guide others so that they are resolved to meet credit control and appropriate service standards.
  • Liaise closely and provide such detail to underwriters to ensure that any accounting queries and errors can be resolved quickly. Including escalation as appropriate.
  • Work closely with the underwriting teams to develop and improve the management of premium credit control within each team
  • Monitor premium payments received through the relevant policy administration systems.
  • Respond to and take ownership of internal queries.
  • Interface with underwriters and other relevant teams / individuals within the group.
• Improve existing operational analysis of results and trends for premium payments and monitor EPIs and verify and ascertain more accurate data regarding unpaid premium.
• Ensure all processes are documented effectively, detailing areas of financial judgement.
• Manage tasks within agreed timetable including booking relevant review meetings with management.
• Critically appraise all processes and assumptions on an ongoing basis with a ‘continual improvement outlook’ and proactively engage with relevant stakeholders to improve where opportunity exists
• Assist in other areas of the team and provide effective cover where appropriate as assigned.
• Help drive forward good Conduct for the business to deliver the best outcomes for customers / policyholders.
• Understand all appropriate lines of escalation and the responsibilities of the Product Conduct Risk Strategy Group (PCRSG), Underwriting & Claims Sub Committee (UCSC), ExCo and Board for Conduct Risk.

Your Profile:

• 
  Advanced MS Excel and Word skills required.
• Credit control experience essential.
• London market experience preferred.

Abour MRSG...

MRSG UK Services Limited is the employing entity for staff supporting the business activities of Munich Re Syndicate Limited (MRSL), Munich Re Specialty Group Limited (MRSG), Groves, John & Westrup Ltd (GJW), NMU (Specialty) Ltd (NMU) and Roanoke International Brokers Limited (RIBL).

As well as operating in the Lloyd’s of London market, we conduct our business via a global network of service companies, with offices located in the UK, Ireland, the United States, Asia, including Hong Kong, Singapore, Labuan and Dubai. We are also represented in Lloyd’s China.

Our group of companies provide solutions covering Casualty, Marine & Cargo, Energy & Aerospace, Cyber, Political Violence, Trade Credit and Property, Contingency and Yacht.

Known for our dedication to excellence and quality of service provision, we pride ourselves on offering you a great place to work.

Munich Re’s employees are the backbone of the Group’s business success. They are the people that drive the business forward and develop new solutions for our clients.

Ensuring that we recruit versatile staff is therefore crucial to our future success. Our objective is to make Munich Re the employer of choice for potential employees on the global job market..

To help us achieve this goal we offer a competitive salary and a generous and comprehensive benefits package which we regularly review in accordance with external market data, to ensure you are paid fairly and our benefits are tailored to suit your lifestyle. Creating an inclusive environment is a crucial part of the Munich Re culture, and we are committed to our Diversity & Inclusion Policy. We also seek to provide a fair and supportive work environment which provides learning and development opportunities for all.