Role Overview & Mandate
Executive Summary
Project ManagerContract length: 12 MonthsLocation: ChesterDepartment: Transformation Customer RemediationJob type:...
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Project Manager
Contract length: 12 Months
Location: Chester
Department: Transformation Customer Remediation
Job type: Contract
Overall purpose of role:
This role leads the development and delivery of projects within the MBNA Remediation Portfolio. You will be part of a large team of project managers supporting each other’s development, sharing best practice and looking to continually evolve the way that we do things in the team.
Each project will be different, it will involve different products, different customers, and different issues that need to be fixed. What stays the same is how our project managers use their knowledge of project management processes and supporting tools to drive forward delivery.
Key Accountabilities:
- Using Project Management methodologies and tools to initiate, design, deliver, and govern projects
- Work with analysts to determine the project scope and document the project requirements. This will include working with specialist colleagues to identify the scale of the population of customers that we need to compensate and the amount of redress that needs to be provided to them.
- Identification of project risks and issues, taking action to resolve these
- Management and production of project Management Information to inform a wide range of stakeholders of project progress and any hotspot areas of concern
- Lead a virtual team of project, business, and functional stakeholders to complete the activities required to achieve successful completion of the project. Help the team to prioritise activity where needed.
- Look for opportunities to continuously improve processes, methodologies, and tools and roll these out across the team.
Essential Skills:
- Knowledge and experience of Project Management methodologies
- Business/data analysis experience
- Detailed knowledge of MBNA Products
- Experience of Remediation
Job Types: Full-time, Permanent
Salary: £57,000.00-£98,000.00 per year
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Employee mentoring programme
- Flexitime
- Free or subsidised travel
- Gym membership
- Life insurance
- On-site gym
- Private dental insurance
- Private medical insurance
- Referral programme
- Sick pay
- Wellness programme
- Work from home
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Flexitime
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Chester: reliably commute or plan to relocate before starting work (required)
Experience:
- Project Management: 1 year (preferred)
Work Location: Hybrid remote in Chester
