Medical Personal Assistant

Would you like to join a large organisation, feel valued and learn new skills? If you have excellent organisation and communication skills, there is an exciting opportunity to join our fast-paced Clinical Administration team at Manchester University NHS Foundation Trust.

An opportunity has arisen in our team based at The Royal Oldham Hospital site for a 12 month fixed term personal assistant role within the Elective Access Service. This role is 30 hours per week . We also offer a flexitime working arrangement to not only support the needs of the service but also a positive work life balance. We are looking for a dynamic individual who can provide a first-class secretarial and administrative service.

We offer a rewarding role that includes challenge, feeling part of a team, purpose, and value. You will be supported by a strong management structure and be included in the benefits of working for the NHS in a Clinical Administration role.

• Due to the high response this post may attract, candidates are advised to submit applications early to avoid disappointment as we reserve the right to close the vacancy at the first 50 applicants

The successful candidate will work closely with consultants and nurses to transcribe accurate patient and GP letters through voice recognition dictations. You will manage clinicians’ diaries and timetables to ensure clinic and theatre lists are adjusted/cancelled within agreed timescales, liaising with the Booking & Scheduling team via the appropriate route. You will possess the skills to work in a calm, logical and methodical way but will be able to multi-task, whilst dealing with frequent interruptions, to ensure the department deadlines and Trust values are achieved. You will be a key member of the team who supports our patients through multiple parts of their medical pathway and ensure they receive quality and safe care. We are looking for individuals who can provide our patients with a first-class service on the telephone as well as someone who has strong IT skills and audiotyping/transcription/proof reading know-how.

We are a busy and thriving clinical administration team that operates under Manchester Foundation Trust. We currently have 75 staff consisting of Medical Personal Assistants and Medical Secretaries.

Our management structure consists of Team Managers, a Support Manager, a Deputy Service Manager and a Service Lead.

We are a diverse team, with exciting changes on the horizon, we work hard and are committed to team work to help through the challenges we can face.

MFT is England’s largest NHS Trust with a turnover of £2.5bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.

We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research and innovation through the introduction of Hive; our brand-new Electronic Patient Record system which we’ve launched in September 2022.

We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our new Green Plan which will set out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form.

COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not currently a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated, there is helpful advice and information available by searching on the ‘NHS England’ website where you can also find out more about how to access the vaccination.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team atresourcing@mft.nhs.uk.

We’re looking forward to hearing from you!