Night Porter

Job Title Night Porter

Job Family Guest Services Operations

About the Job

Macdonald Night Porters play a vital role in delivering a great guest experience to all our guests. They have a keen eye for detail, an organised approach and a willingness to exceed our guest expectation. Often operating on the front line, they are the real ambassadors of our company, and are committed to consistently delivering high standards

Role Requirements

Our Night Porters are hardworking individuals who can work on their own initiative and are key players in our Reception teams. This role is ideal for those in a supervisory roles within a similar 4 or 5 star hotel environment. To manage the smooth running of the night audit procedures and reception back office, to ensure delivery of the highest standards of product and service, a passionate approach to exceeding our customers expectations and as a champion of our vision and values, promote a professional and positive image to all of our guests and contribute to the hotel’s targets. While this, providing our guests with a great stay every time. This position will include shifts working Saturday and/ or Sunday. Additional hours may be required to support the hotel during our busier periods including bank holidays.

Hotel Specific Description

Situated in the heart of historic Chester, the New Blossoms Hotel is perfectly positioned in the cobbled streets of the City centre with excellent links via bus, train or car (local car parks just 2 min walk away).

“Make the right decision”

Call to action Please consider the above criteria carefully before starting your application, as when recruiting it’s important to us that we are the right choice for you, as well as you being the right choice for us. We believe it is the people we employ that make the difference to the experience of our guests. Our people take pride in what we do, and the standards we expect. They are passionate about working with Macdonald Hotels and care about doing their very best for every guest.

***Please note we are considering this position to become a 32 hour contract on a "4 on/3 off" OR as a conventional Full time role. We are very flexible in ensuring that the required hours be flexible to the right candidate.

Job Type: Part-time
Part-time hours: 24 per week

Salary: £11.00 per hour

Benefits:

• Company pension
• Discounted or free food
• Employee discount
• Referral programme
• Sick pay
• Wellness programme

Schedule:

• 8 hour shift
• Night shift

Supplemental pay types:

• Performance bonus

Ability to commute/relocate:

• Chester, CH1 1HL: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 07/04/2023
Reference ID: BLOSNIGHT28032023
Expected start date: 07/04/2023