Role Overview & Mandate
Executive Summary
Set within 1,065 acres of countryside with the River Lea snaking through the grounds, Luton Hoo is the quintessential English...
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Set within 1,065 acres of countryside with the River Lea snaking through the grounds, Luton Hoo is the quintessential English country house hotel. Befitting a location of such historical importance, a stay at the hotel will live long in the memory. With our 2 Rosette Restaurant and award winning Adam’s Brasserie we are committed to delivering hospitality to the highest standard. Our five star facilities include 228 unique bedrooms and suites, luxury spa, 18-hole championship golf course, state of the art conference facilities, shooting school and much more.
We are dedicated to the development of our employees. Many of the team started out in junior roles, but have been offered training and promotional opportunities as their skills have grown. We are very fortunate to have a large percentage of long-term team members able to offer their experience and expertise to the next generation of hospitality professionals.
Night Supervisor - Full time
We treat our people like family and our guests like royalty!
We are now recruiting a full time Night Supervisor to join our Night Team.
Working 11.30pm to 07.30am
5 days out of 7
Key responsibilities
Lead the Night Team on a day-to-day basis.
Ensure all tasks are completed including Night Audit and quality checks are actioned.
Training and monitoring of team performance
Handover with other departments such as F&B, FOH and Management
Providing good customer service
Who we are looking for:
Excellent communication skills (both verbal and written)
Well presented.
Excellent customer service and customer care
Problem solving
Organisational skills
Ability to motivate others.
Delegation skills
Supervisory experience
Customer focused.
Hospitality background
People Management
Practical operational experience
Full driving licence
Why work at Luton Hoo:
We are dedicated to the development of our staff and offer a great range of benefits:
Meals on duty
Enhanced holiday allowance after 5 years' service
We have plenty of free parking
We also have amazing recognition awards for exceptional customer service
A share of the service charge*
Staff accommodation - subject to availability
Discounted rates in all of our hotels for you, your family and your friends!
If you feel that you can rise to this challenge, then please submit your application as soon as possible. We reserve the right to close the role early if sufficient applications are received.
- Service charge is dependent on hours worked and sales performance and is not guaranteed
