Official Specifications
Role Overview & Mandate
Executive Summary
End Date Tuesday 06 June 2023 Salary Range £57,078 - £63,420 Agile Working...
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End Date
Tuesday 06 June 2023
Salary Range
£57,078 - £63,420Agile Working Options
Job Description Summary
The Scrum Master will operate at Team level as a change agent with a passion for working with people and teams to help them reach their best and deliver their best for customers and the bank.
Job Description
At Lloyds Banking Group, we’re driven by a clear purpose - to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. We're the largest provider of Mortgages in the UK, with over 2 million active Mortgages. We have put helping people towards home ownership at the heart of our strategy to become the best bank for customers.
Our team in the Homes Platform is passionate about creating new services for our customers that transform the customer and colleague experience. Our culture brings together smart, hardworking, people from a diverse group of backgrounds that enjoy a collaborative and innovative environment that supports flexible and agile working. As a Scrum Master you’ll operate at Team level as a change agent with a passion for working with people and teams to help them reach their best and deliver their best for customers and the bank.
You’ll encourage your team’s understanding of Agile frameworks, Transformation Principles and Practices, and support them to establish their ways of working, to self-manage and continuously improve in delivering change and value safely. In summary a scrum master is there to help the team deliver more value, more quickly at a sustainable pace.
Here’s where you’ll make a difference:
- Support the Team and Lab to understand and utilise Agile frameworks (Scaling, Scrum, Kanban etc) and Agile events (Scrum of Scrums, PI planning, retrospectives etc) to understand the value and purpose of them.
- Help the Product Owner to manage an effective Product Backlog.
- Guide the team to break work into small, discrete pieces of value or learning.
- Promotes best practices in refinement, prioritisation, stakeholder engagement and introducing tools and techniques.
- Coach and empower the team to self-manage, utilise feedback for continuous learning and improvement in efficient and incremental value delivery.
- Enable the team to understand and visualise the optimal sequence of work, measure and understand their performance through metrics (throughput, cycle time, happiness etc) and use this as the basis for their improvement activity.
- Promote psychological safety and wellbeing creating a safe, trusting, and open environment for the team.
- Coach and support the team to identify blockers / barriers to effective delivery and remove these.
- Learning/curious mindset, energy, and enthusiasm for creative disruption and to continuously strive to improve the organisation, team, and your knowledge and skills.
What we need from you:
- Knowledge and understanding of Agile Frameworks (such as the Scrum, Kanban, Lean, SaFE) and has practical experience of working in Agile environments.
- Shows knowledge and some experience of other techniques that support Agile working, such as Dev Ops, Lean, System Thinking, Queueing Theory, Complex Adaptive systems, Theory of Constraints / Critical Chain.
- Scrum Master Certification – PSM1 or equivalent is desirable however support will be available to achieve this.
- Ideally you will have practical experience and application in Financial Services or a Customer Facing Sector.
Our teams will encourage and empower you to make your own decisions, build positive relationships, and deliver a meaningful difference to our customers, colleagues, and communities.
Why come to work with us?
We're dedicated to giving you opportunities and support to develop you both professionally and personally to optimise your potential! As a new colleague to the team, you’ll join us on our journey to build a 21st century bank that reflects modern Britain and craft an inclusive culture where all colleagues feel encouraged and valued.
We're also passionate about diversity and equal opportunity with industry recognition across gender, ethnicity, disability, LGBTQ+ and families. And, being disability positive, reasonable adjustments can be accommodated in our Recruitment process, just let us know.
You'll also receive;
- A competitive salary.
- A discretionary bonus.
- Private medical insurance.
- Pension contributions up to a maximum of 15% of your salary.
- Share plans.
- 30 days paid holiday each year, plus Bank Holidays.
If you're excited by this then please apply now as we'd love to hear from you!
Together we’ll make it possible!
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
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