Financial Support Officer

Business Support at Lincolnshire County Council sits at the heart of every Service and provides integral support services to our internal customers encompassing a wide variety of tasks.

The Customer Finance Audit Team is looking to appoint 3 Financial Support Officers on a full time, permanent contract.

Become part of Business Support

The Customer Finance Audit Team undertakes audits on behalf of Lincolnshire County Council’s Adult Care and Community Wellbeing directorate. We audit Service User’s Direct Payment accounts to ensure that funds received are being used appropriately and in accordance with the details of an individual's care plan and assessment.

The team also support development of joint working with the NHS and projects related to Adult Social Care, so it is an exciting time to join a developing and expanding team.

Applicants should have an excellent eye for processing and interpreting financial information and have good attention to detail. Being able to explain complicated financial information to service users is important as well as liaising with professionals from different organisations. You should be able to work independently but also as part of a strong team.

Here at Lincolnshire County Council, we want our workforce to reflect the make-up of the community we serve. Therefore, we welcome all applications irrespective of gender, ethnic origin, belief, sexual orientation, age, or disability. We consider ourselves to be a family friendly employer and offer flexible working patterns.

All candidates are advised to read the attached job information pack prior to making an application.

Candidates may contact Gary Padgett, Business Support Service Manager of the Customer Finance Audit Team if they have any queries/questions in relation to the post on 07827954606.

If you feel that you fit the criteria above, please apply now and we look forward to receiving your application.

Applications close on 21st February 2023 and interviews will be held using Microsoft Teams.

Please note: It is current policy to not shortlist candidates more than once within a 4 month period who have previously applied for a Business Support post of the same grade in that time period.

A Smarter Working Employer

We have embraced new ways of working and hybrid working between home and work will be a feature of this role. You will be given a nominated contractual work base and you will be required to commute to this work base when necessary. Working arrangements including regularity of home and office working will be discussed as part of the appointment process.

Our technology platform and equipment is very good enabling you to connect and collaborate remotely. We require that you have in place good connectivity, and we will discuss during the recruitment process if support with this is needed.

Please be advised that this position may be subject to a criminal record check.

All candidates are advised to read the attached job information pack prior to making an application.

On occasion we receive significantly more applications than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward.

We operate a talent pool scheme whereby candidates who are not successful on this occasion may be considered for a period of up to 3 months for equal positions.

Lincolnshire County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

Fluency Duty

In accordance with Part 7 of the Immigration Act 2016 (Fluency Duty), the ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.