Customer Service Gaming Associate - San Jose

NO EXPERIENCE NEEDED - PAID TRAINING PROVIDED.

PAY RATE IS $22 - $24 PER HOUR

Location: San Jose, CA

$22 per hour plus an additional $2 for any late-night hours worked. Additional perks include:

• Work Smarter, Not Harder: Minimal physical labor required! As Gaming Associates, our emphasis is on customer service, mental math skills, and attention to detail.
• Great Benefits: 401(k), student loan tools and resources, free health insurance, vision + dental insurance, an Employee Assistance Plan (EAP) for you and your family, paid time off, holiday pay, $75 clothing reimbursement, discounted meals, employee discounts.
• Full-time + Overtime: Guaranteed 40 hours per work and opportunities for overtime if interested.
• Grow your career: Opportunities to learn and grow into leadership roles with a majority of our leaders starting as Gaming Associates.
• Make an Impact: From participating in DEI initiatives to volunteering at Knighted-sponsored community events, you’ll have the opportunity to make a difference in and outside the workplace.
• Earn pay raises quickly: With pay rate increases based on games learned through our continued training program and additional compensation for night-time differential and overtime.

As a Gaming Associate here’s what you’ll do:

As part of the operations team, you will be participating in live card table games, actively monitoring and ensuring the rules of the games are being followed. In addition to working closely with the casino card dealers, you will actively payout customers, keep track of casino chips, ensure fairness and accuracy during the game, as well as report any suspicious activity accordingly. You will provide customer service by working well with casino staff to maintain a positive and professional gaming atmosphere for guests and coworkers alike.

Qualifications & Requirements include:

• Must be at least 21 years of age.
• Ability to pass a background check for state licensure (we pay for licensing).
• Physical ability to sit or stand for upwards of 3 to 4 hours at a time.
• Ability to see and regularly talk and hear. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision and depth perception.
• Ability to mentally solve addition, subtraction and multiplication problems.
• Must be able to meet Knighted’s attendance and dress code standards.

About Knighted:

• At Knighted, we’re proud to be in service to our local communities, elevating the customer experience while increasing operational efficiency for our clients. We are seeking people to join our team and further expand our premiere footprint in card rooms throughout California.
• We value an environment in which our team members treat each other with courtesy and respect and genuinely enjoy working with each other. We believe that community is at the root of prosperity, and we thrive on giving back through our Knighted Neighbors division. Click to learn more.

Once your application has been submitted, please expect to receive a phone call from a recruiter to speak further about the Gaming Associate position.

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