Role Overview & Mandate
Executive Summary
Title: Records Support Officer Our friendly and dynamic team in Bridgwater are looking for a Records Support...
Reviewed by Compensation & Visa Analysts •
Sources: USCIS E-Verify & Home Office CoS
Title:
Records Support OfficerOur friendly and dynamic team in Bridgwater are looking for a Records Support Officer to join them on the Hinkley Point C (HPC) project, with some days spent at project site.
What's the role all about?
HPC must ensure exceptionally high standards of Quality Records across the entire project. Records Support Officers (RSOs) play a critical role in the project’s ability to maintain these standards, supporting Quality Management Leads (QMLs) in their oversight of Suppliers’ Quality procedures and augmenting their capacity to perform records reviews, driving the Supply Chain to deliver Quality Records that are Right First Time, On Time, 100% of the time.
RSO management
RSOs are managed by the Quality Records Branch (QRB); however, day-to-day tasks (such as LTQR Completeness Reviews) will be requisitioned by QMLs – see process below. When requisitioned to a QML’s scope of work, said QML is responsible for ensuring that the RSO has the required information and orientation to perform the task. This includes but is not limited to: information on the contract scope; clear dictation of the task required; and access to records or wider documents that must be obtained.
Primary responsibilities of an RSO
RSOs are primarily required for the following two activities:
LTQR Completeness Reviews – by requisition of a QML:
➢ Perform completeness review on the final revision of a Lifetime Quality Record (e.g. EOMR)
The RSO requisition process is managed via a centralised tracker hosted on the MS Teams platform. QMLs are expected to input all information regarding the document they require to be reviewed. The QRB management team will review requests holistically and assign RSOs to tasks on a prioritised basis. RSOs will then perform reviews and record all output information in the tracker.
Quality Records Compliance Audits – by assignment of the QRB:
The Quality Records Branch will deploy RSOs to complete compliance audits as required. QMLs may request contract prioritisation.
Secondary responsibilities of an RSO
As an RSO becomes experienced in a particular scope of work, they may support with further tasks on behalf of a QML (see examples listed below). QMLs must email the QRB DRAC Manager requesting explicit support for such activities.
- In-factory review of EOMRs (under project instruction, RSOs may be required to review records compilation at Supplier sites)
- Reviewing Supplier Partitioning Strategies
- Reviewing Progressive Delivery of LTQRs (assisting and supporting the QML as required with monitoring records delivery)
- Delivering Supplier Briefings and supporting Suppliers with LTQR specification application (on an exceptional basis)
- Delivery of Surveillance Plans (supporting QMLs as required and defined within the Surveillance Plan for a specific contract)
- Performing sample and correctness/deviation checks over LTQR metadata listed in Teamcenter
- Performing sample checks on forecast date accuracy and adherence as listed in Teamcenter
INCLUSION AND DIVERSITY AT KBR
At KBR, we are passionate about our people, sustainability and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to and ongoing journey toward being a more inclusive and diverse company. That commitment is central to our team of teams philosophy and fosters an environment of real collaboration across cultures and locations. Our individual differences and perspectives bring enhanced value to our teams and help us develop solutions for the most challenging problems. We understand that by embracing those differences and working together, we are more innovative, more resilient and safer.
We Deliver — Together.
KBR EQUAL OPPORTUNITY EMPLOYER STATEMENT
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
