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Role Overview & Mandate
Executive Summary
SPAR Roe Lane - Assistant Manager Contract Type: Permanent Hours of...
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SPAR Roe Lane - Assistant Manager
Contract Type: Permanent
Hours of work: 39 hours per week
Location: SPAR Roe Lane, Southport, 6-16 Roe Lane, Southport, PR9 9DR
Salary: Competitive
Job Overview
A Bit About Us
James Hall & Co. Ltd traces its roots back to 1863 when founder James Hall opened a bacon cutting business and retail shop in Southport, Lancashire. James Hall Group of Companies has operated in Lancashire for over 150 years. We believe that our success is due to the team work, skills and commitment of our employees.
G&E Murgatroyd Ltd. & G&E Murgatroyd NECS Ltd. are the Company Owned Stores divisions of James Hall & Co. Ltd. We currently operate over 150 SPAR stores across the North of England, which include Petrol filling stations, Post Offices, Butchery Units and Deli’s.
We are looking for a committed and enthusiastic individual to join our sales team as an Assistant Manager.
More About the Role
As an Assistant Manager you will be responsible for assisting in maximising sales and profit by contributing to the continuous improvement of the store and staff, control of costs and leakage and provision of friendly, efficient service to customers, colleagues and visitors.
Here’s What You Can Expect to be Doing
- To deliver customer service in line with SPARkling Service standards
- To be fully aware of the KPIs and assist in working to deliver and improve them
- To generate ideas for driving the business and it’s team forward
- To assist in developing a motivated and empowered team through a positive management style
- To assist in ensuring training is delivered as scheduled
- To use relevant processes and policies to control the security of people, stock and cash
- To ensure compliance with relevant legislation and health and food safety responsibilities as defined in the induction and training
- Assist with the control of costs in accordance with agreed budgets
- Adherence to cash and stock control policies, ensuring and assisting others to do the same
A Few Things About You
- Previous junior supervisory experience in a food retail environment (or similar)
- To have an understanding of budgets & targets and the ability to assist in working to deliver and improve them
- Some understanding of health and food safety and legislative responsibilities of a retail environment
- Some experience of team development and business development
- Ability to provide leadership, direction and motivation to teams
- Excellent communication skills and the ability to build strong working relationships
- The desire and skill to interact with colleague, customers and visitors in line with the company values
- Demonstrates integrity and a strong work ethic
- Ability to deal with conflict in an effective professional manner
- Customer focussed and understands the importance of this to the business
Why Choose James Hall Group of Companies?
All James Hall Group of Companies have a similar culture and our way of doing things is vital to our success. We’re passionate people, determined to do whatever’s necessary to make our customers happy.
Great People Deserve Great Things
As a member of our retail division, you can take full advantage of our benefits package, which includes:
- Holiday entitlement increasing with length of service
- Occupational pension scheme
- Life insurance scheme
- Company sick pay scheme
- Employee Assistance Programme
- SPAR discount scheme
- Annual loyalty bonus scheme
- Long service awards
- Cycle to work scheme
- Retail discount scheme
- Paid leave in the event of a family bereavement
- Enhanced Christmas day rate of pay
- Christmas gift
- Training and development
- Apprenticeship opportunities
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