Official Specifications
Role Overview & Mandate
Executive Summary
We’re not just a cookie company – we’re a community of Insomniacs. We know our cookies are the most delicious around, but...
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We’re not just a cookie company – we’re a community of Insomniacs. We know our cookies are the most delicious around, but it’s our team members that make Insomnia Cookies an amazing place to be. Have a hunger to succeed? A passion for the sweeter things in life? Got big dreams and a ceaseless imagination? Then we want to get to know YOU!
As a member of the Cookie Crew at our University Green store located at University Green Manchester M13 9GP, you are the ultimate Insomniac – day or night! Not only are you the face of Insomnia Cookies for all our fans coming into the store, but you also get to bake all our awesome warm and delicious cookies as well.
Some of our Sweet Perks
- Living Wage
- Flexible work schedules
- Employee Discount
- Excellent training through the Cookie College
- Fun and exciting team environment
- Unrivalled culture and values
- Enjoy a free cookie on every shift
What will I do as a member of the Cookie Crew?
- Promptly greet all our fans entering the bakery and assist them with their orders
- Help fans understand menu items, ask clarifying questions, and repeat orders for accuracy
- Let your personality shine by giving each fan a warm experience with a smile
- Bake our delicious cookies to perfection
- Ensure fast, warm, and correct delivery orders are created and sent out
- Cleaning, sanitising, and maintaining the bakery
- Provide a safe, clean, working environment for our fans and team whilst adhering to safe food handling practices
- Take payments accurately and efficiently
Desired skills/experience
- Experience as within a customer service focused role preferred
- Fun loving, genuine, outgoing demeanour
- Great communication and organisational skills
- Must be able to work nights, weekends, and holidays
- Legally eligible to work in the United Kingdom
- Must be 18 years or older
About us:
Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward and Insomnia Cookies has become a cult brand in the US known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding global footprint we are now here in the UK launching in Manchester. Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!
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