Remote Business Development Manager

The Remote Business Development Manager – will support the delivery acquisition plans for the geographic region and maximise all opportunities identified with HSBC’s chosen partners.

The role of the Remote Business Development Manager, Insurance – Intermediary Partnerships is to service, develop, grow and manage relationships with external intermediary partners via the telephone, remote video and on occasion in person, through industry events. The growth element of the role is particularly important to ensure protection opportunities within identified third party accounts are achieved.

This is a fantastic opportunity to join a new team in a new venture for the Bank, a chance to help develop HSBC's share of the protection market through our intermediary partners.

The main attraction for all the team is the opportunity to contribute to the success of a progressive business and to grow as the proposition grows.

Your responsibilities will include and are not limited to:

• Supporting the commercial/product/propositional elements of new and existing partnerships to provide feedback to B&P colleagues to help shape the proposition on a continuous basis.
• Ensuring consistent delivery of a superior customer experience and service level for external intermediary partnerships. Liaise and manage credibly across a wide variety internal stakeholders both within the Insurance distribution channel as well as the wider team.
• Ability to influence stakeholders at all levels to help deliver protection acquisition forecasts. The ability to manage multiple relationships at all levels with external stakeholders.
• Effective risk management - ensure personal adherence to relevant regulation and conduct risk management. Monitor sales/credit quality & risk KPI’s from external partner relationships. Responsible for ensuring all key controls in place over broker activity as advised from time to time.
• Monitor sales/credit quality & risk KPI’s from external partner relationships. Responsible for ensuring all key controls in place over broker activity as advised from time to time.

The ideal candidate for this role will have the following skills/experience:

• Experience working in relevant environment/s, i.e. Financial Services or related discipline
• Experience working in relevant market/context, i.e. UK Intermediary Market
• Past working experience in a relevant role, i.e. Managing relationships over the phone, Identifying and developing new business opportunities, successfully influencing others and negotiating effectively.
• Proven experience of leading the delivery of an excellent customer service and proactively look for innovative ways to improve the service delivered to customers
• Excellent written and spoken communication skills with experience of successfully influencing others, negotiating effectively and winning over audiences with compelling and persuasive presentations
• Built effective networks both internally and externally and created opportunities for others to work collaboratively
• A comprehensive understanding of the regulatory frameworks and compliance requirements associated with financial services and experience of working within these
• Experience of building and managing complex relationships with significant customers
• A track record of successfully identifying and developing significant/complex business propositions, that attract and entrench customers, in a fair and ethical way

This is a hybrid role and can be based anywhere in the UK.

HSBC is committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We are proud members of the Disability Confident Scheme, and will offer an interview to disabled candidates who meet the minimum criteria for the role. If you would like to receive any information in a different way or would like us to do anything differently to help you apply for our roles, please contact our Recruitment Helpdesk:
Email: hsbc.recruitment@hsbc.com
Telephone: +44 2078328500.

Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions. HSBC has processes in place to avoid nepotism. This means we will avoid circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process.