Role Overview & Mandate
Executive Summary
Telesales Assistant - Kingswinford - DY6 7YB This is an exciting opportunity to join a sales team within a...
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Sources: USCIS E-Verify & Home Office CoS
Telesales Assistant - Kingswinford - DY6 7YB
This is an exciting opportunity to join a sales team within a fast-growing company offering the right candidate structured career progression from an internal sales role to an external client facing new business/solutions consultant.
Applications are invited from candidates with proven experience with Telemarketing, New Business lead generation and appointment making.
Our client is a growing IT Managed Service Provider based in the West Midlands. As a well-established MSP with ISO27001, ISO9001, Microsoft Gold Partner and Microsoft CSP accreditations, you will be joining a professional organisation focused on high quality end user delivery.
What we need from you as a Telemarketer:
You will need at least 2 years' experience working in an outbound appointment making/new business/telemarketing and data collection, previously held telephone-based role
- Marketing and sales skills
- Interpersonal communication
- Customer service skills
- Attention to detail
- Ability to track leads
- Accuracy, patience & self-motivation
- Good organisational skills
Desirable but not essential:
Have a background IT sales
What the role involves:
The initial objective of this role is to generate leads and appointments for the Business Development and Account Management team through a multichannel approach supported by marketing activities.
Responsibilities:
- Taking outbound calls to deliver agreed targets
- Using new business prospecting tools such as LinkedIn/Sale Navigator
- Building and managing datasets for targeted campaigns
- Developing and expanding the customer base
- Reviewing Tendering portals for new opportunities
- Being a proactive member of the Sales team - supporting and sharing information with colleagues
- Arranging diary appointments for the sales team
- Attending onsite meetings team to support sales team where appropriate
- Gathering, maintaining, and recording in depth customer information
- Maintaining and updating data within the Company's CRM application
- Undertake ad-hoc duties and responsibilities as delegated by the company Directors
Salary/hours: circa £19k to £24k per annum (dependant on experience) + uncapped performance bonus/commission eligible (£35k+ OTE). Working 9am - 5.30pm Monday to Friday - 37.5-hour week.
Benefits:
- Holiday: 20 days plus Bank Holidays
- A pension scheme is also offered
- Home working, up to two days per week
