Official Specifications
Role Overview & Mandate
Executive Summary
Salary: £14,363 per annum Hours: 25 per week Shift Pattern: Monday to...
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Salary: £14,363 per annum
Hours: 25 per week
Shift Pattern: Monday to Friday - 5 hours per day
Closing date: 28/02/2023
Are you passionate about making a positive difference and providing high quality services? Do you really care about people? Want great benefits, flexible working and learning and development opportunities to boot? You’ll fit in well here.
We’re growing. Quickly. In the last three years alone we have commissioned 16 new Extra Care schemes that provide quality housing and care for older people of modest means. We’re constantly looking for ways to make things better, always putting our residents and people at the heart of what we do.
We have big ambitions and are looking for superstars to join us.
In Extra Care, our residents live independently in their own homes within one of our schemes, complete with communal lounges, gardens, cafés/bistros and salons. As Care Administrator with Housing 21, you will provide a general administrative service within an Extra Care Scheme to support the Schemes care objectives.
Main responsibilities of the job include:
Inputting the weekly hours and support with the rostering of care workers- Processing and monitoring all care staff annual leave
- Organising and managing staff training events
- Creating and maintaining staff files
- Assisting the management team with the recruitment process
- Responding promptly and efficiently to customer enquiries received
- Shift Pattern: 5 days per week
The successful candidate will need:
Good working knowledge of outlook, word and excel (Essential)- Significant office administration experience (Essential)
- Experience in minute taking (Desirable)
- Knowledge of basic payroll and invoicing processes (Desirable)
- Experience working in a care service (Desirable)
The benefits
At Housing 21 we’re proud to be bucking the trend as a care provider by actively recognising the importance of our employees and rewarding them accordingly. You will receive:
Pension scheme- Holiday pay
- Holiday purchase scheme
- Occupational Sick Pay
- Occupational Maternity/Paternity Pay
- Health Cash Plan
- Blue Light Card (offering discounts across retail, hospitality and leisure)
- Income protection
- Eye care vouchers
- Car lease scheme
- Cycle to Work scheme
- Employee Assistance Programme
- Support to progress and develop
As part of our commitment to our employees and offering flexibility, Housing 21 now offer a nine-day fortnight, providing employees with the opportunity to work their hours across nine days. Further details on how this works, will be discussed with successful candidates upon on offer being made.
If you require more information before applying for this role, please see the attached job profile.
About Housing 21
Housing 21 is a leading provider of Extra Care and Retirement Living for older people of modest means. We have over 20,000 properties, work with 240 local authorities across England and provide 38,000 hours of care every week.
We are one of just two percent of organisations to hold the Investors in People Platinum standard and there has never been a better time to join us as the organisation continues to make a positive difference to society.
An offer of employment will be subject to the satisfactory completion of an enhanced disclosure check, satisfactory references, and induction training.
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