Official Specifications
Role Overview & Mandate
Executive Summary
Hours: 14 hours per week Salary: £11.70 per hour Shift Pattern: Mondays 9...
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Hours: 14 hours per week
Salary: £11.70 per hour
Shift Pattern: Mondays 9 till 2:30, Wednesdays 9:30 till 1:30 and Fridays 9 till 2:30
Closing date: 12/03/23
Proposed Interview Date: 17/03/23
As Assistant Court Manager, you will alongside the Court Manager, assisting with the smooth running of the court. You will help organise tenant associations and co-ordinate staff rosters and activities. You’ll also be responsible to deputise in the absence of the Court Manager.
As a team you will develop and maintain an effective and professional relationship with all residents and their families or advocates.
You will develop and maintain appropriate records identifying individual needs and signposting to external agencies as appropriate, as well as ensuring an excellent service is provided at all times.
You will actively encourage the use of communal facilities and social activities with residents and ensure the health and safety of the residents and the building following our policies and procedures.
In return we offer you full training and are committed to investing in your personal development and providing opportunities to progress within the company. We are flexible and family focussed and we understand theimportance of a good work life balance and are happy to talk flexible working.
If you think you have the skills to provide the best customer service, have strong communication skills, an organised approach and sound IT experience, we would love to hear from you.
The benefits
At Housing 21 we’re proud to be actively recognising the importance of our customer-facing employees and rewarding them accordingly. You will receive:
Pension scheme- Holiday pay
- Holiday purchase scheme
- Occupational Sick Pay
- Occupational Maternity/Paternity Pay
- Health Cash Plan
- Blue Light Card (offering discounts across retail, hospitality and leisure)
- Income protection
- Eye care vouchers
- Car lease scheme
- Cycle to Work scheme
- Employee Assistance Programme
- Support to progress and develop
As part of our commitment to our employees and offering flexibility, Housing 21 now offer a nine-day fortnight, providing employees with the opportunity to work their hours across nine days. Further details on how this works, will be discussed with successful candidates upon on offer being made.
If you require more information before applying for this role, please see the attached job profile.
About Housing 21
Housing 21 is a leading provider of Extra Care and Retirement Living for older people of modest means. We have over 20,000 properties, work with 240 local authorities across England and provide 38,000 hours of care every week.
We are one of just two percent of organisations to hold the Investors in People Platinum standard and there has never been a better time to join us as the organisation continues to make a positive difference to society.
An offer of employment will be subject to the satisfactory completion of an enhanced disclosure check, satisfactory references, and induction training.
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