Perched on the River Exe, in the historic centre of Exeter sits our newly developed boutique Hotel Indigo Exeter. Once described as the Jewel Of the West, Exeter is a place that inspires deep devotion, its culture, architecture and outlook drawing in the curious and rewarding them with a place to call home, whether for a weekend or a lifetime.

Today, Exeter's motto, semper fidelis - ‘always loyal' - is an apt description of how people feel about our neighbourhood. Our hotel is already steeped in local history, it's offerings - and its name - have changed to serve each new era's needs. What started off as a department store called Colson's became Dingles, became House Of Fraser, became the Hotel Indigo Exeter.

Alongside 104 beautifully designed bedrooms we also offer 3 unique Food & Beverage offerings: Colson's Seafood Bar and Grill provides a unique take on contemporary British cuisine. The Dugout is our upscale Sports Bar - the place to kick back and watch the biggest sporting events from around the globe and finally Becketts our skyline Champagne and Cocktail Bar with breath-taking views across cathedral green in the heart of Exeter, the experience at Becketts is unparalleled to anything the city has to offer. If that wasn't enough, we also feature a stunning urban Spa called The Retreat - so there really is something for everyone.

This could be your opportunity to work somewhere completely unique, somewhere where you can be yourself, talk about the stories of our wonderful neighbourhood and put your stamp on the ever-evolving brand that is Hotel Indigo.

The Role:

We have a very exciting opportunity for a passionate and talented General Manager to join our dynamic team. We’re looking for a leader who will understand that running a successful business isn’t just about having a super controlled P&L or living and breathing the brand standards. We want someone who will look after the team and by developing them will deliver an unparalleled customer experience. Naturally energetic and approachable, you’ll lead a successful team of HODs to deliver superior return on investment. You’ll coach and develop your team, working closely with each of them to grow their knowledge and exposure to all areas of the business.

You’ll need to lead from the front whilst motivating your team to drive the brand strategy in all elements of the business and set Castlebridge Hospitality apart from the competition. Getting to know your local neighbourhood is a big priority – you’ll need to know the market and understand how to maximise revenue within the business by looking at the bigger picture. Managing the detail through your HOD’s and team will be second nature and leading by example is something you are no stranger to.

The Ideal Candidate:

We’re looking for a leader! A General Manager who’s ambitious, charismatic and innovative. You’ll need to be an experienced professional with a strong background in hospitality having managed large teams in a similar sized property. A sound knowledge of Food & Beverage operations would be ideal, however this isn’t a deal breaker. As somebody who is big on the finer details, you’ll be relentless in finding ways to continuously improve, most importantly, you’ll be commercially minded with exemplary financial acumen. From the very start you’ll need to hit the ground running to begin inspiring your team to deliver a customer experience that sets us apart from our competitors, for all the right reasons.

All applicants must be eligible to live and work in the UK. As part of the recruitment process, you will be asked to provide documented evidence of eligibility.

Benefits:

• Heavily discounted Staff Room Rates at all Castlebridge properties for you and your friends and family, so everyone can enjoy a break away. Rates start from £50 per night, with breakfast included.
• 50% off your bill when you dine in one of our Restaurants or Bars.
• Fully funded Apprenticeship programme to develop your career without a reduction in your pay.
• Cycle to work scheme - save up to 40% on a wide range of bikes.
• Healthcare Cash Plans - dental, optical, medical and more available from just £1 per week.
• Referral schemes for referring your friends or family to join our team.
• Flexible shift patterns and contracts available to suit your lifestyle, we are 24/7 operation, meaning shift patterns to suit everyone.
• Monthly colleague recognition through our 5-Star Service rewards programme and monetary rewards for long service milestones.
• Use of Wagestream financial wellbeing platform, allowing you to access your pay as and when you need it.
• Employee Assistance Programme - free, confidential advice available 24/7 to you.
• An internal communications hub which acts as our very own social media platform, connecting you to your colleagues and the wider group in seconds.