Official Specifications
Role Overview & Mandate
Executive Summary
Working alongside your team of colleagues you will engage with our customers and showcase our unique offer from the exceptional local...
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Working alongside your team of colleagues you will engage with our customers and showcase our unique offer from the exceptional local producers we work with. Using your warm and friendly personality you will use your passion for delivering exceptional customer service to ensure our customers are given a memorable experience every time they stop with us.
Your responsibilities will include;
- Welcoming and engaging with customers, sharing advice on products, suppliers and allergens. You will need to keep up to date with your product knowledge to deliver brilliant customer service
- Be a whizz on the till – efficient and accurate, whilst ensuring your customers are made to feel welcome
- Work alongside your colleagues and roll up your sleeves to ensure shelves are stocked, fixtures are cleaned and our displays are looking their best
- Display stock to our creative merchandising standards maintaining presentation and cleanliness standards throughout the day’s trade
- Cooking off some of our homemade food for customers to take away – pies, sausage rolls etc.
- Complete the daily paperwork, ensure it is accurate and compliant with legal requirements; HACCP, product date management, allergens, be sure to escalate any concerns.
- Safety is a priority when working in our filling station and you will manage the safe delivery and dispensing of petroleum products in line with our health and safety standards.
At Gloucester Services you will also enjoy
- Up to 75% off the products from our Kitchens
- 25% off the products in our Farmshops
- A free meal whilst on shift
- Free parking
- Contributory pension scheme
- 28 days holiday (pro rata for part time) with the option to purchase an additional week.
- Paid day off for your birthday
- Colleague bus service covering Gloucester City Centre, Bristol Road, Quedgeley, Kings Way, Tuffley, White City, Robins Wood, Matson and Abbeydale
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