Official Specifications
Role Overview & Mandate
Executive Summary
GLL is looking for Events Assistants to work at Crystal Palace NSC. If you have the skills and ambition to join us as a Events Assistant,...
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GLL is looking for Events Assistants to work at Crystal Palace NSC. If you have the skills and ambition to join us as a Events Assistant, there's never been a more exciting time to join us and take your first step to working in the UK largest leisure provider. As a Events Assistant you will be assisting in delivering excellent customer service throughout events within the centre including but not limited to cleaning and maintenance, preparation of areas and equipment for events as appropriate, maintaining a safe environment throughout the set up time, event and pack down. Events assistants are expected to complete all relevant event operational checklists and documents.
What you’ll do:
- Maintain a positive image of the venue to customers and the public at all times
- Deliver excellent customer experience at all times
- Prepare and sell drinks and food as required
- Engage with customers to ensure customer satisfaction
- Actively contribute to the development of the service
- Assist the manger on duty in the monitoring process against the set standards i.e. noise levels and cleanliness
- Ensure the security and maintenance of the bar area and the contents within.
- Prepare areas and equipment required and ensure the area and all its facilities are kept clean and presentable at all times
- Adhere to all health and safety requirements, including all procedures in relation to fire prevention, licences, food, COSHH, heating, ventilation, energy management and conservation.
- To undertake cash handling and banking within the stipulated financial procedures.
What you need:
- A team player
- Excellent customer service skills
- Ability to undertake cleaning and maintenance tasks
- Ability to work independently
- Cash handling experience
- Previous events experience a bonus but not essential
- Able to work unsocial hours.
- Ability to work flexible shift patterns e.g. morning shifts, evening shifts and weekends.
As a leader within the leisure industry we can also offer scope to progress your career, and job variety like nowhere else.
In return, you will get:
- Industry leading rates of pay
- Discounted membership at our leisure centres
- Discounts across thousands of retailers (GLL Extras)
- A fantastic pension scheme
- 25% off Red Letter Days
- 25% off Buy A Gift
- 20% off GLL spa experience treatments and associated products.
- Ride to work scheme
- Free eye tests and discounted glasses
- The opportunity to join the GLL Society and have a say in how we are run plus associated social events
- Exclusive discounts on our villas in Portugal
- Exclusive discounts on our Ski chalets in Bulgaria
- Health assurance
- Career pathways, professional development are just the start. To ensure you stay at the top of your game, we provide training with practical and theory elements too.
About GLL:
As the UK’s largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries and children’s centres.
Our people are from the communities we serve and help us make real changes in their local area.
To make sure we’re having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you.
So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, you’ll be able to find your ideal new job at GLL.
Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Silver Award employer.
We are an inclusive employer. We seek and welcome diversity in our teams.
All pay rates are subject to skills, experience, qualifications and location.
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