Official Specifications
Role Overview & Mandate
Executive Summary
Gaucho is looking for an experienced and passionate Head Waiter/ Head Waitress to join our new opening in Cardiff!...
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Gaucho is looking for an experienced and passionate Head Waiter/ Head Waitress to join our new opening in Cardiff!
Benefits and Training for a Gaucho Head Waiter/ Head Waitress
- 50% off at all Gaucho and M Restaurants
- Referral and Length of Service Bonuses
- Incentive and reward schemes
- Cycle to work schemes
- RARE Benefits
- Industry Apprenticeship Program Opportunities
- Career Development and Training Programs
- Training provided by the Gaucho Academy
- Breakfast and Dinner when working
- 28 paid annual holidays
Key Responsibilities for the Head Waiter/ Head Waitress
- Work with the restaurant team to offer an exceptional Gaucho experience to all our guests through heightened hospitality.
- Be the face of Gaucho and demonstrate service excellence while following the Gaucho Cycle of Service and standards.
- Strengthen and maintain product knowledge in order to host tables and guide guests with menu choices.
- Support and assist the management team to maximise sales revenues by driving covers and average spend per head.
- Ensure all guest orders are received and processed professionally and accurately.
- Help maintain a clean and organised restaurant at all times and follow all set-up and breakdown procedures.
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