Role Overview & Mandate
Executive Summary
The ScopeThe Infrastructure & Cloud Engineer is responsible for implementing, operating, maintaining, and continuously improving FSC's cloud and on-premises infrastructure services. The role ensures the availability, reliability, security, and pe
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The Scope
The Infrastructure & Cloud Engineer is responsible for implementing, operating, maintaining, and continuously improving FSC's cloud and on-premises infrastructure services. The role ensures the availability, reliability, security, and performance of infrastructure platforms that support FSC's business operations and digital services.
As part of the Operations & Cybersecurity function within the Technology & Information Unit (TIU), the role works closely with Platform & DevOps, Service Management, Technical Product Owners, and business stakeholders to deliver secure, scalable, and resilient infrastructure services through proactive operations, automation, and continuous improvement.
Main Roles & Responsibilities
- Design, deploy, operate, and continuously improve cloud and on-premises infrastructure services that support FSC's global operations and digital platforms.
- Administer and optimize infrastructure technologies, including cloud platforms, Windows Server, Active Directory, virtualization, networking, storage, and enterprise collaboration services.
- Manage the infrastructure lifecycle, including provisioning, configuration, patching, upgrades, monitoring, capacity management, and decommissioning.
- Support cloud adoption and modernization initiatives through the implementation of secure, scalable, and resilient hybrid infrastructure solutions.
- Ensure the availability, performance, reliability, security, and operational stability of infrastructure services.
- Deploy, configure, and operate infrastructure using approved automation, Infrastructure-as-Code (IaC) patterns, and platform standards established by the Platform & DevOps function.
- Maintain backup, recovery, disaster recovery, and business continuity capabilities to support organizational resilience.
- Collaborate with Cybersecurity team to implement security controls, remediate vulnerabilities, and maintain compliance with organizational policies and standards.
- Support networking services, including LAN, WAN, VPN, wireless, cloud networking, and secure connectivity across distributed environments.
- Support the infrastructure requirements of enterprise cloud, data, analytics, AI, and business application platforms.
- Leverage approved AI-assisted tools to improve troubleshooting, documentation, knowledge management, and operational efficiency.
- Maintain infrastructure documentation, technical standards, operational procedures, and knowledge articles.
- Contribute to infrastructure projects, audits, service improvements, and other duties as assigned in alignment with organizational needs.
- Operate within the TIU operating model, including ITIL-aligned service management, change and release processes, architecture governance, and demand management.
- Collaborate across Platform & DevOps, Cybersecurity, Service Management, and business teams to deliver reliable and secure services.
- Maintain essential operational documentation, including runbooks, support models, and key technical decisions.
- Adopt automation-first and AI-assisted approaches to improve efficiency, consistency, and service quality.
Your profile
Education and Training
- University degree in Computer Science, Information Technology, Engineering, or a related field.
- Relevant professional certifications are desirable, such as Microsoft Azure Administrator/Architect, AWS Solutions Architect, VMware Certified Professional (VCP), Red Hat Certified Specialist, Terraform Associate, or equivalent cloud and infrastructure certifications.
- 3+ years of experience supporting cloud and on-premises infrastructure environments, including Microsoft Azure and/or AWS, Windows Server, VMware, Active Directory, networking, and enterprise infrastructure services.
- Experience supporting hybrid cloud environments, infrastructure operations, disaster recovery, and business continuity capabilities.
- Collaborative, proactive, and results-driven, with a focus on service reliability, operational excellence, automation, and continuous improvement.
- Demonstrated ability to leverage AI-assisted tools and modern technologies to improve operational efficiency and service delivery.
- Strong analytical, troubleshooting, and problem-solving skills.
- Effective team player with the ability to work across Infrastructure, Platform & DevOps, Cybersecurity, and business teams.
- Strong knowledge of cloud infrastructure, virtualization, identity and access management, networking, backup, disaster recovery, and business continuity.
- Experience with Windows Server, Active Directory, Microsoft 365, VMware, Hyper-V, and cloud platforms such as Microsoft Azure and/or AWS.
- Understanding of networking technologies, including LAN/WAN, VPN, network segmentation, routing, and switching.
- Familiarity with infrastructure automation, monitoring, and operational tooling.
- Familiarity with cloud-native data and AI platforms, including Microsoft Fabric and Azure AI services, from an infrastructure and operational support perspective.
- Skilled in implementing and supporting security, compliance, and governance requirements across hybrid environments.
- Fluency in English (spoken and written).
- German is an advantage.
- Strong communication skills with the ability to explain technical concepts to both technical and non-technical stakeholders.
Why us?
- Be part of a globally respected organization shaping the future of sustainable forestry.
- Work with a diverse international team representing 60+ nationalities.
- Join a global FSC community of over 400 forest stewards.
- Enjoy meaningful professional development opportunities and continuous learning.
- Live and work in Bonn, Germany — a vibrant international city and UN hub close to nature.
- Benefit from 30 days of annual leave, flexible work arrangements, and a healthy work-life balance.
- Relocation support available, if applicable
The Fine Print
Location: Bonn, Germany.
Working Hours: Full time - 40 hours per week.
Duration of Employment: Temporary contract - 2 years (extension possible, subject to satisfactory performance)
Starting Date: As soon as possible.
How to Apply
Ready to make a difference? Join FSC and help shape a sustainable future. Don't delay - apply now!
- Please apply via our website by submitting your CV in English.
- Please do not send any photos of yourself.
- Applications will be reviewed on a rolling basis.
We will confirm receipt of your application. Should you not receive a confirmation of receipt please check your spam filter and if you cannot find it there contact us at
Please be informed, that by applying for this position you automatically accept our Data Protection Information on processing your personal data.
We are looking forward to your application!
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