Role Overview & Mandate
Executive Summary
We are seeking a highly motivated and customer-focused Optical Assistant to join our team at our well-established opticians. In this role, you...
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We are seeking a highly motivated and customer-focused Optical Assistant to join our team at our well-established opticians. In this role, you will be responsible for assisting customers in selecting and fitting spectacles, ensuring a positive and seamless experience.
Responsibilities:
- Approach customers in a friendly and professional manner, promoting our services and inviting them to visit our store for comprehensive eye tests.
- Provide outstanding customer service by assisting customers in selecting frames that suit their style and budget.
- Conduct basic pre-screening tests such as visual acuity, visual fields, and intraocular pressure measurements.
- Process sales transactions, manage customer data, and keep accurate records
- Ensure a clean, organised, and well-stocked sales floor
- Stay up-to-date with product knowledge and industry trends to effectively advise customers on lens options, coatings, and frame materials.
- Handle customer inquiries, resolving issues, and providing relevant information about our services and products.
Requirements:
- Strong communication and interpersonal skills
- Ability to work in a fast-paced and dynamic environment
- Basic computer proficiency
- Exceptional attention to detail and accuracy in record-keeping.
- Previous retail or optical experience is a plus
We offer competitive pay and benefits, as well as opportunities for growth and advancement within the company. If you are seeking a rewarding career in a dynamic and growing industry, we encourage you to apply.
We are well-established family opticians with a strong brand across Leicestershire and Nottingham looking for the right person to join our fast-growing group. We pride ourselves on our patient care and high level of service to our thousands of returning patients.
The ideal team member will have previous experience in retail. Experience in the optical industry is preferable however, this is not compulsory and full training will be provided for the successful person.
To apply, please submit your CV and a cover letter highlighting your relevant experience to corby@framesopticians.co.uk. Please mention "Optical Assistant - Corby" in the subject line of your email.
Application deadline: 12/6/2023
Frames Opticians Corby is an equal opportunity employer and welcomes applications from all individuals. We thank all applicants for their interest, but only those selected for an interview will be contacted.
Job Types: Full-time, Part-time
Salary: £18,000.00-£21,000.00 per year
Schedule:
- Day shift
- Weekend availability
Supplemental pay types:
- Bonus scheme
Work Location: In person
Application deadline: 11/06/2023
Expected start date: 19/06/2023
