Retail Deputy Store Manager

Birmingham Deputy Manager Fixed Term Maternity leave cover 40hrs contract.

We are looking for a Deputy Manager Fixed term contract for maternity leave cover (40 hours) - Birmingham Grand Central store.

The role will initially be for 9 months to cover maternity leave until February 2024.

Ideally to start work from end of May 2023.

Location

Birmingham Grand Central Shopping Central (26 Stephenson Place, Birmingham B2 4BF)

Salary: Starting from £25,000 per year.

Availability: Must be fully flexible over 7 days and be able to work 5 out of 7 days each week. This will include working some regular days at weekends.

Shifts vary from 7am - 4 pm to 1pm - 9pm shared between leadership team.

Benefits: Include employee discount, company pension, casual dress

Purpose of the role: To support the Store Manager in leading the team to deliver the key performance indicators for all aspects of the store, including sales targets, costs, stock loss and customer service, delivered in line with the standards required by Flying Tiger. Deputise for the Store Manager as required.

Main responsibilities

• Supporting the leadership of the store team to motivate them to deliver the store targets and excellent customer service
• Daily and weekly communications to the team when the Store Manager is not on duty to drive the delivery of the targets and a high level of customer experience
• Support the delivery of monthly plans to drive sales, including up-sales and cross sales opportunities and share with the store team
• Ensure the opening and closing procedures are complied with and manage any alarm calls in line with the store procedures
• Development of ideas to market the store, driving foot fall and sales
• Support the Store Manager in people management activities including recruitment, induction, training and apply policies as required including disciplinary and grievance in line with level of authority as defined by Flying Tiger
• In the absence of the Store Manager create monthly rotas accordingly to the store budget and ensure they are communicated 2 weeks in advance
• Daily cash management in line with the company procedures
• Support the Store Manager of stock ordering taking into account the market trends and seasonality
• Oversee the replenishing and maintaining of stock in the back office and shop floor
• Support the Store Manager in training and development for staff to ensure they reach their full potential
• Maintain the timesheet to ensure staff are paid correctly
• Organise the merchandise to match store trends and in line with the visual merchandising standards
• Delegate tasks to other members of the store team to ensure timely completion
• Ensure the health, safety and welfare of all staff
• Implement company safety policy within your area of control.

Required experience

• To have a minimum of 1years’ experience at assistant store manager level within a high-volume retail environment
• Good level of commercial acumen
• Experience of managing people

Other specific requirements

• To be energetic with an outgoing personality
• Excellent communication skills
• Visually and commercially aware
• Aptitude for learning / developing
• Excellent people and communication skills with ability to deal with people and problems effectively and with ease
• Have a keen eye for visual merchandising
• Have good problem-solving skills
• Be able to effectively manage your time and the teams time

Job Type: Full-time

Salary: From £25,000.00 per year

Benefits:

• Casual dress
• Company pension
• Employee discount

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Work Location: In person