Account Executive - Marketing

Salary: £Competitive + excellent benefits (bonus, pension, healthcare, life cover, etc)

Location: London (hybrid)

About the role

As an Account Executive, you will join our Hive Client Services team, working for an Account Manager and reporting into a Business Unit Director, gradually developing responsibility for your accounts and taking increasing ownership.

About Fishawack Health

Fishawack Health (FH) is a leading global commercialization partner for the biopharmaceutical, medical technology, and wellness industries.

The future of health is fast-paced and complex, demanding a different approach. Established in 2001, our 1,500+ healthcare experts combine their knowledge and expertise across our core disciplines — Medical; Marketing; Policy; Value, Evidence, and Access; and Consulting.

Working across the product and service lifecycle, together with our teammates in shared creative teams (Creative Studio, Editorial Services, Motion, Digital, Events, and Media) and Group Services, we engage our collective force to innovate and solve the complex healthcare challenges of today and tomorrow.

We live and breathe our five values in everything we do: We are authentic. We act with integrity. We value difference. We play for the team. We enjoy the journey. At Fishawack Health, we imagine a healthier world and build the connections to make it happen.

What you'll do:

Client Management

• Knows the status of the account, the brands, the client contact ‘hierarchy’

• Demonstrate interest and knowledge of client marketplace, by reading press cuttings, competitor information, magazines, research papers

• Respond to client enquiries to agreed deadlines

• Able to discuss work schedules and status knowledgeably

• Agree realistic timeframes with clients

People Management

• Prepare realistic schedules for approval / confirmation from Manager/Director
• Check day to day progress and chase (in-house and clients) against schedule
• Negotiate for Creative time (and others) to retrieve schedule, or to accommodate new/unplanned work
• Liaise with Director/Manager/Creative on changes to schedule

Financial and Commercial

• Aware of individual client revenue/income budget and current performance

• Compiles estimates to maximise income/profitability (margin, hours, production costs etc.)

• Estimates are always current, reflecting the most recent client meetings, requests etc.

Communication

• Write creative briefs which are thought through and appropriate
• Ensure accurate messages are taken and delivered
• Initiate and organise routine traffic/status meetings
• Record action points and decisions from client meetings, for distribution within 48hrs of meeting
• Ensures schedule are completed or amended following client meetings
• Inform client, Manager/Director, of schedule and cost changes as and when they occur
• Complete weekly status reports

About you:

If you have a passion for marketing and are excited by having a part to play in catalysing the future of healthcare, this opportunity is for you!

• A relevant bachelor's degree (in Biosciences, Marketing, Communications, Advertising) or an equivalent qualification is highly advantageous
• Strong proficiency in Microsoft Office, including Excel, PowerPoint and Word
• Clear communicator
• Excellent time management and organisational skills

Desirable

• Previous account/project management experience (e.g. internship), within a medical/healthcare communications agency setting

What we can offer

Fishawack Health aims to empower every employee to develop and thrive. We empower our team with the tools, skills, and support needed to think differently and to solve healthcare’s most complex challenges.

At the center of our people-led culture is our Career Experience team, whose mission is to provide every employee with a purpose-driven career. We also pride ourselves on our personalized learning approach to ensure you receive the training you need to help you grow within the company and take advantage of our global scale and scope.

We are committed to embedding diversity and inclusion in every aspect of our organization to encourage diversity of thought, inclusive behavior, and innovative solutions. As part of our commitment to building a healthier world, every employee is also encouraged to participate in our community engagement efforts, which support a wide range of healthcare programs and wellbeing causes worldwide.

We have offices in 19 city hubs across North America, Europe, and Asia, geared toward collaborating, training, socializing, and coming together as a global organization while maintaining and fully supporting flexible working practices. Our compensation and benefits package is benchmarked across the industry. We offer a generous company pension/retirement plan, private medical insurance, comprehensive employee wellbeing initiatives, compelling time-off policy, plus many other excellent employee benefits.

Reasonable adjustments

Fishawack Health is an equal opportunities employer and place where everyone is welcome. We believe success lies in our differences and only by embracing these differences can we build a healthier world together. We strongly encourage people from minority backgrounds, LGBTQIA+, parents, and individuals with disabilities to apply. If you need reasonable adjustments at any point in the application or interview process, please let us know. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).

We encourage all applicants to read our company Privacy Policy before applying to a role.

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