Team Leader/Supervisor

MINISO is a lifestyle design-led business which has been enjoying huge growth across the globe since its inception in 2013. In just 9 years it operates in over 90 countries, with almost 5,000 stores worldwide.

The first MINISO UK store was launched with great success in November 2019 in Ealing Broadway Centre, London. We currently have 18 stores in the UK, with several more store openings in 2023 and huge expansion plans over the next few years.

The type of individual we are looking for is someone who can hit the ground running and operate in a highly fluid environment associated with a new business, effectively support the store manager and has a positive, can-do attitude.

Supervisor responsibilities:

As our Supervisor, you will be primarily working to maximise sales and profit by ensuring the efficient and effective management of all sales and operational areas. Your responsibilities will also include:

Ensuring an excellent standard of customer service is delivered at all times.

Ensuring the stock room is efficiently managed, with good organisation skills and understanding of how to correctly operate a stock room in a fast-paced environment

Store is attractively displayed and pricing is correct on a daily basis.

Promotions are mounted in line with the calendar and are positioned to fully potentialize sales.

Ensuring stock loss, man-hours and costs are controlled efficiently.

Support the recruitment, training, development and performance of all staff.

Coaching, motivating and developing the store sales team to achieve personal and store objectives.

Communicating effectively with and fully supporting the Store Manager to ensure key information is shared to ensure best practice and achievement of company objectives.

The ideal Supervisor:

We are looking for someone who has worked for a fast-paced retailer and can hit the ground running, whilst demonstrating the following skills:

Proven management/leadership experience within a Retail environment

Knowledge of retail operational activities required for effective management of the shop floor.

Customer focused approach

Good merchandising skills in a rapid stock changing environment

The ability to motivate a team and build good relationships within the team

Strong management skills

Excellent communication skills at all levels

Competent IT (especially word & excel) and administration skills

Practical Health and Safety knowledge and an understanding of relevant legislation

A flexible, open-minded approach with a proven ability to prioritise effectively.

Passionate about retail and have a real desire to build a career within the company.

Job Types: Full-time, Permanent

Salary: From £11.00 per hour

Benefits:

• Employee discount

Schedule:

• Monday to Friday
• Weekend availability

Work Location: One location

Reference ID: castlecourtspv