Account Executive (Contact Centre Software)

Job Outline:

We’re recruiting for an experienced Account Executive with contact centre and SaaS experience, to join our growing commercial team.

At EvaluAgent, our Account Executives are critical to our ongoing growth journey, helping us to secure new clients from all over the world. You will use your experience in B2B sales to build relationships, understand problems and build technology solutions, to help our customers thrive.

Over the last couple of years, we’ve seen treble-digit growth in terms of client numbers and revenue, and we’ve an exciting product roadmap for 2023 which includes AI, automation, and text as well as speech analytics.

What we offer:

• A salary in the region of up to £65K based on your previous experience with uncapped commission (120k OTE)
• Flexible working hours and (UK) location to accommodate a work-life balance and a great policy around working abroad
• Company Sick Pay
• Company Pension
• 25 days leave plus bank holidays and your birthday off
• Vitality - Private Health Insurance
• Income protection
• Group life insurance
• Enhanced family leave (maternity, paternity, adoption)
• Comprehensive on-boarding and ongoing development
• Supported Personal Development plan with an allocated budget
• We genuinely care about our people. You’ll experience Autonomy, Trust and passion in heaps and bounds.
• Two annual business meetups with additional team / project meet ups in the UK as necessary (with more to come!)
  

A bit about you:

You'll be someone who thrives within the agile and dynamic environment of a B2B tech scale-up. You will have the talent and passion for developing inbound leads, as well as being able use your previous experience in lead generation to constantly develop and manage your own pipeline.

To succeed, its likely you'll have:

• At least 2-3 years experience of SaaS sales (essential).
• At least 1 year experience of working in a contact centre environment (essential)
• Experience at all stages of the sales cycle, both for self-generated and inbound opportunities.
• An understanding of the common challenges faced within call/contact centre environments and display empathy with agents.
• The ability to work autonomously with a focus on supporting customers' business goals
• An aptitude and passion for learning software and the ability to communicate this in non-technical, plain english terms.
• An understanding of a scale-up business, with the acumen to thrive and help develop best practices within this environment
• An attentive approach to work, you'll be someone who will be on top of the admin side of the role without too many reminders

Diversity and Inclusion
We are committed to employing the best people with the right experience and qualifications for the role. We provide equal opportunities for all our candidates and employees and do not discriminate on any factors such as gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.