Soft Services Manager

Equans is looking for a Soft Services Manager to join our team in Sizewell on a permanent basis. This is a full-time role working 37.5 hours per week. On offer is a competitive salary, bonus, and benefits package.

The Soft Services Manager will have the responsibility for supporting the operational, financial, and commercial remit of the EDF contract. Thes operational duties consist of management of industrial, Domestic, Sub contractors, and co-ordination of additional agency staff in support of station statutory outage periods. In addition, ensuring that the contract delivers Equans performance in line with EDF client requirements, specific site performance objectives, financial budgets, demonstrating a proactive and responsive service to the client.

The Soft Service Manager will be an effective member of the Equans site leadership team, focusing on customer care with a ` Can do attitude having the flexibility and adaptability to work within the team in an ever-changing business environment.

You will be client focused, accountable and to ensure that safety is at the forefront of all everyday activity.

What will you deliver?

• Responsible for resource allocation and cost control of Soft Services Budget.
• To be able to follow written instructions in a methodical manner.
• Line management of supervisors for domestic, industrial cleaning, radworkers and waste -co-ordination.
• 100% compliance of contract specification and any associated contract KPI`s to include any monthly reporting and performance measurement.
• Management of absence and holidays for all staff to include investigations and disciplinaries.
• Cost control of extra client instructed work that is funded through Contract Instruction.
• Comply with all relevant H&S regulations.
• Support statutory and unplanned outages with additional hours as required, and to support in delivery in duties that may sit outside your role.
• Demonstrate a methodical approach to tasks and plan accordingly in order to deliver expected output.
• Identify and report areas and procedures that fail to meet expected standards.

What can we offer you?

On offer is a competitive salary, bonus and benefits package, which includes;

• 25 days annual leave (+ public holidays)
• Life Cover equivalent to 2 times annual salary
• Employee discount shopping schemes on major brands and retailers
• Gym membership discounts
• Cycle to work scheme
• Holiday purchase scheme
• 2 corporate social responsibility days per year
• Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
• Attractive Employee Referral Rewards Scheme
• Access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network
• 24/7 Employee Assistance Program and access to mental wellbeing app

Who are we looking for?

• Experience of managing FM services at a management level within an industrial environment.
• Experience of working with contractors, and management of contracts.

• Good written and communication skills, competent in use of word, Excel & Power Point.
• IOSH
• Good financial acumen with the ability to analyse data / documentation with accuracy.
• Capable of influencing within cross functional teams.
• Effective and decisive organisational skills with experience inn introducing new ideas and approaches to benefit the contract.
• Experience of developing operational teams, focused on service delivery.
• Understanding of H&S , Environment and QA procedures.
• Ability to understand and support in the management of budgets.

This role includes a DBS Basic check therefore ability to pass is essential.

Who are we?

Equans is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.

In the UK & Ireland, Equans is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.

Equans’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.

Equans is a Bouygues group company.

What’s next?

If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.

At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. You’ll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Professionals Network) and our Disability Network.

For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.

The Equans Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to Equans Managers.

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