Digital Account Manager

When you’re one of us, you get to run with the best. For decades, we’ve been helping marketers from the world’s top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon’s best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC:

• Life at Epsilon: https://www.epsilon.com/us/about-us/epic-blog
• DE&I: https://www.epsilon.com/us/about-us/diversity-equity-inclusion
• CSR: https://www.epsilon.com/us/about-us/corporate-social-responsibility

We’ve quadrupled our European business in the last three years, been acquired by Publicis Groupe for US$4.4 billion, and signed many of the world’s well-known brands to our growing roster of European clients - who you’ll be working with directly.

We are disrupting traditional marketing and advertising technology industries, combining the two by harnessing our wealth of consumer insight, online behaviours and data to deliver personalised advertising to more than 200 million individuals.

Our entire business focusses on giving our clients a way to truly measure the value we generate. In an industry that is often associated with false promises and ambiguity, we pride ourselves on honesty, transparency and accountability.

And we’re seeking our next Account Manager to help us define our future as a centre of excellence for scalable technology within the Publicis Groupe – The Power of One!

(DMS) Account Managers are Epsilon Solution Strategists – responsible for the implementation and execution of strategy to deliver revenue against brand goals supporting performance and efficacy for our clients and cross teams.

A Team of Subject Matter Experts on tools, products and verticals – with a laser focus on the coordinated efforts of the cross-team’s expert delivery of exceptional client services.

An Account Manager at Epsilon is a unique role that combines Digital MarTech, Project Management, Product, and Creative specialization, as well as commercial acumen.

Top Digital Marketing Agency For Advertising Solutions (epsilon.com)

The role:

• Lead, Mentor & Coach a team of Account Managers at various levels
• Client Services of a portfolio of brands.
• Lead Cross Teams (x12 departments) in growing and retaining clients through the delivery of first-class service and implementation of innovative digital marketing strategies.
• Partner successfully alongside Sales teams (Business Development and Client Development)
• Application of the full capabilities of Epsilon Digital Media Solutions.
• Managing internal & external resources for integration and delivery of objective based solutions in line with client objectives
• Build relationships with key client marketing, merchandising, and media decision makers.
• Quarterly Business Planning & Client Growth Strategies
• Negotiate win-win solutions that maximize value.
• Conceptualise and implementing automation projects to drive efficacies
• Travel for business meetings – EU / US

• Analytical thinkers – data story tellers
• Are passionate about the big data, technology and problem-solving
• Strong organizational skills - time management and follow-through skills are essential!
• Possess excellent communication skills, verbal and written
• Love working in an energetic and engaging team environment
• Are intrigued by the digital industry and have a proficient – expert knowledge of digital marketing landscape

You should apply if you…

• Are highly motivated, positive, collaborative, accountable, results-driven and you are driven by continual learning & personal development!
• Want to be part of a growing business within a dynamic and evolving industry
• Like taking a consultative approach to everything you do
• Have a continual focus on process improvement and automation

Epsilon always puts people first. Everything we do is done as a team, with integrity and accountability. We focus on what works and what’s right, not what’s easy and accepted. When you’re one of us, you run with the best. You’re part of a company with industry-leading technology, with the opportunity to work on projects for some of the world’s biggest brands. Our people have the talent, tools and passion to do epic things together—for our clients, for consumers and for our community.

Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career.

We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City.

As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process.