Role Overview & Mandate
Executive Summary
Role PurposeThe Service Delivery Dispatcher at our unit at Gatwick is the controller, accountable body and security guide for the...
Reviewed by Compensation & Visa Analysts •
Sources: USCIS E-Verify & Home Office CoS
Role Purpose
The Service Delivery Dispatcher at our unit at Gatwick is the controller, accountable body and security guide for the Service Delivery activities. They will bring organisation and calibration to the flow of products going through the Service delivery area.
Function activities include dispatching of flights to the teams, security checks of flights onto vehicles, search & seal function and keeping the dock area safe and compliant whilst also maintaining a presence on the airfield for all airline SLAs.
What’s in it for you:
- Free breakfast, lunch and dinner on site
- Free tea and coffee whilst on shift
- £60 towards both, dental and optical cover through our Simply health Cash Plan
- £150 if you Refer a Friend
- Discounted gym membership at over 2000 gyms nationwide
- Cycle to Work Scheme
- Opportunity to enhance your learning through our inhouse apprenticeship programme
- Access to our Employee Assistance Programme (EAP) which offers counselling and advice on a wide variety of issues, 24 hours a day, seven days a week
- Pension scheme and life cover
Key Responsibilities
- Accountable & responsible for ensuring all airline requirements, briefs & knowledge is disseminated and achieved within the service delivery function
- Search & Seal of items to be loaded
- Loading and unloading Vehicle security checks with documentation signed and collated.
- Dispatching of flights in correct order and timeframe to ensure safe distribution for our airline activity.
- Keeping all dock related and regulated certification signed and collated and presented back to the SD operations team.
- Controlling of dock area compliance, taking onboard all area activity to make sure employees are working in a safe environment.
- Airside loading duties to be able to assist with airline SLAs and distribution of products from unit to aircraft.
- Any other reasonable requests of duties
What you’ll have:
- Experience of a fast moving operational environment
- Communication and interpersonal skills
- Able to work on your own initiative with a proactive nature
- Self-disciplined and reliable
- Accurate with a keen eye for detail
- Ability to work as a team member and stand alone
- Fluent in English, oral & written
- Flexibility in working hours
- Must be able to work on a variety of shifts
- Driving licence
What you’ll show:
- Evidence of behaviours aligned to company values:
- Delighting Customers
- Respect
- Safety and Security
- Imagination
- Performance Driven
- Service Excellence
Job Type: Full-time
Salary: £11.74 per hour
