Global Account Manager

Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.

Global Account Director

Snapshot:

Are you looking to grow your own business within a business? Focus within the Capital Markets sector? Be successful and rewarded culturally and financially? Colt will be a great next step in your career, keep reading!

The role will be within Global Accounts teams with Capital Markets. The team caters to all global tier-one banks, financial institutions, and leading market data vendors. The ideal candidate will come from a strong telco background with strong experience at managing large accounts and have a hunter mindset.

Key accountabilities

Responsible for managing business development activities for high profile accounts that lead to expansion and growth of new business. Develop existing business and executive level client relationships, cultivate new relationships to uncover new opportunities, develop solutions and sell strategic Colt services.

• Broaden and deepen existing global customer relationships in order to gain strategic positioning as well as retain existing revenue and attain additional business.
• Build relationships and contact plans on all three levels of the customer organisation (operational, management and executive) for all regions.
• Liaise with internal stakeholders in execution of the regional strategy, to drive profitable growth across accounts.
• Develops account management plans based on industry trending and customer analysis, which includes preparing executive profiles, and continuous study of assigned accounts, industry, business and trends.
• Use engagement skills to establish account strategy with key stakeholders (focus of power, focus of receptivity, and focus of dissatisfaction) in the specific account.
• Demonstrates knowledge of the company’s entire product suite.
• Develops a version of the account management plan to share with customers to solicit their input and have them gain a sense of joint ownership of the plan.
• Prepares sales forecasts, account status reports, and recommendations to enhance account growth and revenue potential.
• Manages financial and operational performance of regional accounts, participates in contract negotiations

Key performance indicators (financial and non-financial)

• Results-based Performance: Responsible for target performance, winning new business, managing the pipeline in Colt tools
• Account Planning Quality: Create and maintain a quality strategic regional Account Plan with inputs from account team. Account Plan assessed during the Quality Account Review meeting
• Client Engagement Quality: Client Governance Committees Management

Role specific requirements:

• Experience of selling successfully strategic solutions to large customers within the Telecommunications and/or IT Systems Integration industries, or related discipline
• Experience leading contractual, financial & commercial discussions
• Familiar with account strategy and regional account management governance
• Experience of leading and managing multiple projects, priorities and stakeholders simultaneously
• In-depth knowledge of the latest trends in terms of technology sales methodologies and approaches
• A proven track record in consultative selling solutions, in addition to broad knowledge and industry relevant expertise
• Exceptional relationship management skills at ‘C’ level
• Existing relationships with large financial multi-national clients
• Ability to work in a highly ambiguous, agile environment.
• Proven ability to balance competing demands and priorities as well as operate independently while building a successful sales pipeline

What we offer:

Colt is a growing business that is investing in its people. We offer skill development, learning pathways and accreditation to help our people perform at their best, regardless of role and location.

In addition to offering competitive salaries and incentive plans, a range of benefits and local rewards packages are offered to staff. Colt recognises the importance of a work life balance.

We strongly encourage candidates of all different backgrounds and identities to apply. We are committed to making Colt an inclusive and supportive workplace