Operations Lead - Hospice

Join our team for a rewarding career move where 98% of staff say they are proud to work for CHSW.

Are you an operations lead who takes pride in running an efficient and effective service whilst giving guests the best experience you can? This new role could be your next move where you will not just provide excellent service supporting the care team with all their operational and business requirements but will help enhance the lives of families and children who see our houses as a haven in their unimaginable lives.

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About Us:*
We are an established and successful charity providing hospice care for children with life limiting conditions and their families in the South West of England. We aim to recruit passionate, friendly and enthusiastic staff who are motivated to really make a difference to the lives of the children and families who visit us.

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About the job:*
Little Harbour provides a beautiful, homely and welcoming setting for our families, and in this role, you will lead and support your teams (kitchen, housekeeping, administration and volunteers) in ensuring that our families have a gold standard guest experience during their time with us. As part of a supportive and collaborative Care Management Team, you will contribute to the smooth running of the house, supporting the operational running of the hospice and service whilst working closely with the Head of Care to ensure all business and governance requirements are met.

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The Successful Candidate:*
With a strong background of running an operational service, ideally within a healthcare setting. You will be an experienced and motivational team leader with excellent communication and interpersonal skills. Excellent knowledge and understanding for the business and governance requirements with a commitment to achieving consistency across all the hospices.

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What we offer:*
We value our staff and offer an excellent working environment with an enthusiastic and committed team, you will also benefit from:

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33\* days (plus bank holidays) holiday entitlement, which increases with service

• enhanced sick pay scheme rising up to 6 months full and 6 months half pay
• personal pension scheme with 7% employer contribution
• family friendly policies, with enhanced maternity/adoption pay
• occupational health, wellbeing and counselling services and employee assistance programme
• group life insurance scheme
• training and development opportunities
• environmental and green agenda
• a supportive and inclusive environment

Come join our team where you leave each day knowing you have made real difference every day.

To find out more please see the attached job description and person specification. To arrange an informal chat or visit our hospices, please call 01726 871800.

NOTE: when applying please include a full CV with employment history with education / training information and also upload your supporting statement in addition to your CV (if you have any difficulties with this, please contact HR at recruitment.lh@chsw.org.uk)

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Closing date for applications: 26/02/2023 Anticipated Interviews: 07/03/2023*

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CHSW is committed to safeguarding and promoting the welfare of children and young people and all employees must obtain an enhanced DBS disclosure. Charity Registration Number 1003314_

Job Type: Full-time

Salary: £39,066.00-£44,408.00 per year