Sales Advisor Telesales

Sales Advisor

Location: Crewe, Cheshire

Type: Permanent/ Full Time

Salary: 22k, plus uncapped commission

2 roles available

Summary of Role:

Part of a highly successful Europe-wide group with a turnover in excess of £400m, H2eCommerce, based in Cheshire, operates market leading online retailers Cartridge People and Cartridge Shop. The company has recently diversified into the supply of 3D products such as 3D printers, filaments and parts to the UK market, which is based on the Group’s already strong 3D ecommerce presence in the Netherlands.

As a sales advisor you will have direct, telephone contact with our customers. There is no cold calling in this role; all of our customers have reached out to us and you will provide good advice and offer great products. The conversations are varied: one minute you will be helping an individual and the next you will be advising a large business on their requirements. You will advise, remove any doubts and close the deal. Thanks to your natural manner as a real ‘people person’ and the product training received from us, you will be able to sell. Targets are realistic and you will be able to earn a good monthly bonus on top of your salary. How much the bonus is, is all down to you and your selling skills. The sky is the limit.

The sales department has a great sense of humour and they are a lovely team. The focus is on hitting goals and we celebrate those goals when they are achieved. We have experienced team members on hand to help you learn and in time you will grow into a more senior employee with great career opportunities.

Main Duties and Responsibilities:

· Outbound sales calling

· Promotion of own brand products

· Meet and exceed individual targets

· Advise on customer queries and recommend suitable products

· Build relationships with customers

· Accurately maintain database

Skills Required:

· Experience of one year or more in an outbound telesales role

· Naturally positive communicator, a real people person!

· Problem solver, helpful nature

· Able to multitask

· Confident and enthusiastic with a friendly disposition

· Team player

· Positive ‘can do’ attitude

· Attention to detail, high levels of accuracy

· Competent with Excel

· IT literate

· The ability to actively listen, influence and negotiate with customers

We Offer:

· Competitive salary

· An uncapped Commission scheme that really increases your monthly paycheque

· 28 days holiday with an additional day holiday each year, up to 33 days a year, including a day off to celebrate to Coronation this year!

· Life insurance at 3 x salary

· Staff discount

· Cycle to Work Scheme

· Amazing in house training

· Casual dress code

· Annual flu vaccinations

· Sick pay

· Pension

· Access to healthcare and counselling for staff

· Free parking with easy access to rail and bus routes

· Fun and exciting social events, staff recognition awards

· Discounted Brio gym membership

· High values culture with an intelligent, good humoured and modern thinking work force

· Potential for career progression and training

· Free tea/coffee

· Generous long service cash rewards from 5 years of service and every 2.5 years thereafter

Job Types: Full-time, Permanent

Salary: From £22,000.00 per year

Benefits:

• Additional leave
• Casual dress
• Company events
• Company pension
• Cycle to work scheme
• Employee discount
• Free flu jabs
• Free parking
• Life insurance
• On-site parking
• Referral programme
• Sick pay
• Wellness programme
• Work from home

Schedule:

• Monday to Friday
• No weekends

Supplemental pay types:

• Bonus scheme
• Commission pay
• Loyalty bonus

Ability to commute/relocate:

• Crewe: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Do you have proof of right to work in the UK? This will be requested at interview.

Work Location: In person