Business Support Administrator

Here at Capita Education we have an exciting opportunity for an organised and customer focussed individual to join our talented and friendly team as a Business Support Administrator. Working as part of the large business support team you will deal with client queries both via email and over the telephone these queries can range from enquiries about teacher availability, equipment rentals to lesson billing.




This is a varied role and one where we are looking for someone who is customer focussed with an attention to detail, this role provides scope to learn and develop and progress your career.

Job title:

Business Support Administrator

Job Description:

What you’ll be doing:

• Responding promptly and efficiently to customer emails and telephone enquiries

• Providing cover for Reception

• Ensuring databases are maintained and updated accurately

• Responding promptly and efficiently to customer email and telephone queries

• Handling bookings for training sessions

• Collating information for reports

• Managing information and records for a variety of teams

• Formatting PowerPoint training decks

• Adhering to processes and guidelines

What we’re looking for:

• Proven experience within an administrative role

• NVQ Level 2 in Business Administration or equivalent experience

• A professional and positive approach

• Excellent IT skills to include Excel, Word and PowerPoint

• Great customer service skills

• A commitment to delivering work of high quality

• A willingness to work unsupervised as well as part of a team

• Strong attention to detail

About Entrust

Entrust is a joint venture between Capita and Staffordshire County Council. We work across the UK in partnership with schools, academies and local authorities to provide specialist expertise around school improvement, learning technologies, and property and support services. We currently work in over 50 local authorities, with 600 schools. Join us and you'll be part of the fastest growing school-to-school support partner in England.

What’s in it for you?

• A competitive basic salary of £22,000

• 23 days’ holiday (rising to 27) with the opportunity to buy extra leave

• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice

• Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more

• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology

• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of 63,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

To view our Covid-19 and process adjustments information, please visit the Capita Careers site.

Equal Opportunities

We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees. During the application process, you’ll be asked to share your personal characteristics and data with us. This helps us understand our audience so we can make sure we are doing everything we can to attract a diverse range of people and ensure our recruitment processes are fair and inclusive.

Location:

Stafford

,

United Kingdom

Time Type:

Full time

Contract Type:

Permanent