Role Overview & Mandate
Executive Summary
Have you always wanted to work for the civil service? Are you highly motivated, good communications skills and have previous customer service...
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Sources: USCIS E-Verify & Home Office CoS
Have you always wanted to work for the civil service? Are you highly motivated, good communications skills and have previous customer service experience? Then this is the role for you!
Location: Huddersfield County Court
Role: Court Usher
Pay rate: £10.32ph
Hours: Part time - Thursday and Friday (15 hours per week)
Temporary ongoing assignment
Role Overview:
We are currently recruiting for a part time Court Usher to join the Huddersfield County Court with our client, The Ministry of Justice. The role will include working as part of a flexible team. This is a very interesting and varied role. You will be required to clerk the courts, you will be an essential first point of contact for all the court users involved in hearings.
Responsibilities include:
- Keep Court room and hearing rooms tidy and well managed
- Organise refreshments
- Maintain supplies for recording equipment and operate it at the judicial request
- Maintain supplies for court users
- Obtain names of all parties in attendance and show into hearings at required time
- Swear in parties and witnesses as appropriate
- Complete court recording sheets
- Photocopy any documents required by the courts
- Provide assistance with post and other admin tasks as and when required
- You will also carry out some general clerical work as required to support the work of HMCTS
- This role will also require you to host virtual hearings online - so please be aware you may be required to use computers regularly (training will be given)
What we are looking for:
- Basic IT skills in Microsoft Windows (training will be given)
- Strong recent admin/customer service experience essential
- Recent Law Graduates with strong customer service skills
- Be polite and helpful to all customers both external and internal
- Remain calm, polite and tactful when dealing with difficult people
- Vigilance and professional personality
- Pass on important information to all concerned promptly and clearly, with tact and honesty
- Be approachable, non-judgemental and honest and respects confidences in dealing with others.
- Treat all colleagues fairly and be sensitive to their needs as individuals
*Please note working for the Ministry of Justice will require you to have photographic ID. This can be a Full-length Birth Certificate supported by a driving or provisional licence in your current address OR an in-date passport*
If this sounds like the role for you, Apply now!
