Official Specifications
Role Overview & Mandate
Executive Summary
Full Time, Permanent We are looking for a Senior Café Assistant who can work as part of a small...
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Full Time, Permanent
We are looking for a Senior Café Assistant who can work as part of a small team in our very busy Golf Café in Ashton Court Estate to provide visitors with a great experience. Working in our Parks Catering team you'll have the opportunity to make a difference to someone's day, every day and come to work in some of the City's most beautiful parks.
This is a full time (37 hours per week), permanent role working daytime shifts (between 8.30am – 5.30pm). Saturdays and Sundays are included in the working week.968
With eight cafes & kiosks across the City, we not only provide food and drink to the thousands of visitors to our parks every year but also generate income to help fund the cost of maintaining Bristol's parks and green spaces.
We are focussed on increasing the income from our Parks Catering service and improving the experience customers can expect when they visit our cafes and kiosks. This won't be possible without having a great team of people and without great people to lead and inspire them.
As a Senior Café Assistant, you will deliver exceptional customer service. Our Senior Café assistants need to be just as at home working in the kitchen as being front of house serving customers.
You will work alongside the Café Team leader to promote a respectful team environment, working to a high standard of service, quality and cleanliness.
To be successful you will need:
- Level 2 Food safety certificates or be willing to work towards them when you join us
- Excellent customer service skills
- A good understanding of Health & Safety at work
- Previous experience of working in a catering/cafe environment
- Good Barista skills
- Experience of operating an EPOS, till system
- The ability to work using your initiative and be comfortable with some Lone Worker shifts.
You'll be working various daytime shifts, including weekends and bank holidays on a rota basis. You will be based at Ashton Court Activity hub in the Golf Cafe for most of your time; however, you could be required to work at other locations across the city which includes Ashton Courtyard Café and Vaulted Chambers Café in Castle Park.
Why Bristol City Council?
At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice - mixing both home and office working.
Join us and you’ll receive an excellent rewards package including flexible working, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you’ll be working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future.
How do I apply?
If you share our values and are ready to be part of our exciting journey please select the apply button below.
To apply you’ll need to submit your CV along with a covering letter as the first page of your CV (as one document) summarising your interest in the role and how you meet the criteria as outlined on the Person Specification.
To be shortlisted for interview you’ll need to demonstrate how you meet each of the essential criteria in the Person Specification. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your covering letter.
Car parking is available at most of our cafes. Uniform is provided. A meal is provided on duty. For informal enquiries please contact Tobias Billing at Tobias.Billing@bristol.gov.uk or 0117 9639176
Proposed Interview date: week commencing 8th May 2023
If you require help and support with filling out this application form/ writing a CV & Cover Letter, please contact our Employment Navigator – Helen Jones at helen.jones@bristol.gov.uk
At Bristol City Council, we value having a workforce as diverse as the city we serve. We therefore welcome, develop and promote people from all sections of the community. Appointments will be made on merit.
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