CRM Assistant

Your team

Welcome to our world! We’re PrettyLittleThing. We’re all about fresh trend-led pieces and celebrity-inspired looks. Part of the boohoo family since 2012, we’re an authority in fashion, beauty and lifestyle in our own right. We are more than just a brand. We inspire confidence in our customers. We’re fast-fashion accelerated.

What you'll be doing

• Responsible for building and scheduling push campaigns.
• Supporting the wider team across email and SMS builds when required.
• Carry out image updated to all behavioural/ automated comms in line with the behavioural calendar
• Assist the wider sub-team with BAU campaigns, copywriting, and behavioural comms.
• Carry out regular competitor analysis and proactively recommend new and better ways to target customers
• Be responsible for weekly push reporting – supporting with wider reporting where required.
• Supporting in admin tasks where needed including, but not limited to the creation of promotional codes and data uploads
• Along with wider CRM team, be responsible for delivering highly targeted CRM campaigns and ensure always-on approach to channel optimisation

Working with us

We don’t call ourselves the PLT family for nothing – you can feel the buzz and atmosphere as soon as you walk into the office. Creativity flows from person to person and across departments, helping us create the empowered movement of love, inclusion, equality and acceptance behind our brand. We encourage everyone to be themselves, and if you bring your best self to work every day, you truly have the power to make a difference and contribute to our brand's success.

More about you

• Excellent commercial understanding
• A passion for data and analytics to proactively identify insights and an ability to effectively communicate these insights
• Experience working with Bloomreach or similar
• Up to date knowledge of trends in CRM techniques
• Have an interest in retail / online marketing
• Experience working on retail brands, preferably within the fashion sector (desired)
• Ability to work to tight deadlines
• Team player, able to work with multiple business functions to achieve objectives
• Ambitious, driven individual who excels in challenging environments
• Self-motivated and enthusiastic approach to work
• Demonstrable customer-centric thinking
• Have a keen eye for detail

PLT Perks

We know that as a company we are only as good as the people that we employ. We know our employees work tirelessly to make PLT the success it is today and in turn, we offer them some amazing benefits:

• Free parking
• 25 days holiday
• Free on-site gym with daily classes (due to current restrictions, live PT sessions)
• Discretionary Bonus Scheme
• Company shares schemes - including a ' Save As You Earn' scheme
• 40% staff discount (including PLT, Boohoo, Boohoo MAN, Nasty Gal, Coast, Warehouse, Misspap)
• Monthly social events (including pay day drinks, Employee Appreciation Day etc.)
• Salary sacrifice pension scheme with 5% employer contribution
• Flexible working hours
• Cycle to work scheme
• Childcare support through the Government
• Health cash plan
• Personal development opportunities to learn and grow at work

Hybrid Working Policy

PLT offers increased flexibility with working from the office and home in the form of our smart working policy. In brief each department has a set amount of days allocated to office time and working from home to ensure you get the best of both worlds.

Equal opportunities

Here at PLT we not only embrace diversity we celebrate it! We are proud to be an equal opportunities employer and we’re continuing to build an inclusive environment for our employees. We know we are better together, and we will continue to build a team that represents a variety of skills, perspectives, and backgrounds.

Reasonable Adjustments

PLT want to give everybody the chance to perform their best whether that is during an interview or whilst at work. Should you require any reasonable adjustments please let the talent team know.

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