Official Specifications
Role Overview & Mandate
Executive Summary
Be our Spa Receptionist but most importantly be you! We look grand, but we aren't stuffy. We consider...
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Be our Spa Receptionist but most importantly be you!
We look grand, but we aren't stuffy. We consider ourselves quite dapper, but not vain. Bishopstrow is Georgian through and through, with a long, meandering driveway that brings you right up to our big front door. The bit that really bucks the trend is our team who bring the whole place to life.
Built back in 1817 the hotel exhibits stunning features, beautiful bedrooms, a modern 2 rosette restaurant, a terrace that begs you to enjoy a Pimm’s or two and the Spa with treatment rooms as well as indoor and outdoor pool. Then there are the grounds which even have its own walled garden and river! It is unique, that’s for sure but it is our team who are the soul of the place and that’s what keeps our guests coming back time and again.
At our hotel we want our people to be themselves and that means you. Join our team and here is what you’ll get for being yourself:
And there’s more where these came from…
What’s it like to work with us? Well, we are an imaginative, playful team who encourage each other to remain unconventional, no matter if you’re new to hospitality or if this is a lifelong career. Our diverse, inclusive community encourages a culture where you can be the you’est you, you can be; and that is what makes working in this hotel that little bit more exciting.
We stand behind being big hearted, respecting each other, our guests and the wider community. But our DNA? We are ALWAYS serious about giving our guests a bloody good time!
Get a better look at our team culture here: https://www.instagram.com/kaleidoscopehotels/
Built back in 1817 the hotel exhibits stunning features, beautiful bedrooms, a modern 2 rosette restaurant, a terrace that begs you to enjoy a Pimm’s or two and the Spa with treatment rooms as well as indoor and outdoor pool. Then there are the grounds which even have its own walled garden and river! It is unique, that’s for sure but it is our team who are the soul of the place and that’s what keeps our guests coming back time and again.
At our hotel we want our people to be themselves and that means you. Join our team and here is what you’ll get for being yourself:
- Monthly service payments as well as monthly pay
- Work in a stimulating environment as part of a diverse community of people
- Be part of a team who live and breathe our purpose
- 28 days annual leave, pro rata for part time- use it and enjoy it
- Cash savings benefits to make your monthly pay go further plus wellbeing support for you and your family
- Free parking for team members
- Accommodation available
- Discount on eating, drinking and sleeping at all of our properties
- Flexible working hours - 9 to 5 doesn’t suit everyone
- You'll be fed by our chefs when you're on duty – You’re part of the team
- Discounts on local gyms and hospitality (and tattoos!)
- Progression opportunities plus internal and external training – We’d like to invest in you
- £500 refer a friend scheme
And there’s more where these came from…
What’s it like to work with us? Well, we are an imaginative, playful team who encourage each other to remain unconventional, no matter if you’re new to hospitality or if this is a lifelong career. Our diverse, inclusive community encourages a culture where you can be the you’est you, you can be; and that is what makes working in this hotel that little bit more exciting.
We stand behind being big hearted, respecting each other, our guests and the wider community. But our DNA? We are ALWAYS serious about giving our guests a bloody good time!
Get a better look at our team culture here: https://www.instagram.com/kaleidoscopehotels/
As Spa Receptionist what you’ll be doing
- Be the warm welcome and friendly goodbye for our spa guests whether they be members, hotel guests or just with us for an enjoyable relaxing day
- You will be the vital team member that makes our spa so fantastic when you’re at work, you’ll check guests are enjoying themselves, help with queries, assist the therapists and communicate with your hotel colleagues to help each day run smoothly
- Administration will become second nature as you take calls and emails, make bookings and send confirmations on our spa systems as well as preparing information for new and current spa members
- Standards are important to us so during the busy times you will help oversee the guest areas ensuring everyone arrives to the beautiful spa looking clean and tidy
- Providing an approachable atmosphere for all members and guests who visit the spa. Show your hospitable spirit, offering to serve a coffee or two or maybe pour a glass of champagne
- Feel valued as part of a team knowing once the job is done you can switch off until you start your next shift
What happens next with your Spa Receptionist application?
Attract our attention with your application and we’ll call you. After we speak on the phone you can expect a friendly invite to spend an hour or two on a Team Insight with your chosen department – Ask all your questions and we will ask you a few too. If all goes well, you may just become part of the team!
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