Conference & Banqueting Manager

CONFERENCE & BANQUETING MANAGER

The Benefits

£32,000 per annum, (£30,000 + £2,000 per annum guaranteed service charge payment paid quarterly)

• An additional end of financial year service charge bonus also paid
• 4 weeks holiday
• 8 Bank holidays
• Free car parking
• Employee uniform

In addition you will receive a range of company benefits including:

Discounted hotel accommodation for yourself and your family at all hotels
Discounted hair treatments at our two Utopia Spas
Discount off all food & beverage at all hotels
Discount of individual treatments booked in our two Utopia Spas
Discount on retail products in our two Utopia Spas
Refer a friend staff recruitment scheme In additional you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday

The Conference & Banqueting Manager Role

We are seeking an experienced Conference & Banqueting Manager to lead our team in providing excellent standards of service across our range of banqueting/wedding, private dining and conference rooms.

Please see the guest areas of our website for details of our facilities.

The Hotel has several small intimate rooms for special events and private dining including four spaces for civil ceremonies. The Garden Suite catering for 80 guests for a seated function is our largest venue.

As well as regular conference and corporate events we have 45 weddings booked for this year. From the Civil Ceremony to the Wedding Meal and evening celebrations you and your team are key to creating special memories.

This mix of business ensures a constant year round trade.

Together with your own passion for service the Conference & Banqueting Manager will be responsible for inspiring with a team of casual waiters/waitresses to achieve excellence.

Main Duties Include;

• Ensuring all function rooms are well presented at all times and setup and prepared for the event according to the function detail.
• Close liaison with the Sales office prior to an event to ensure the event meets the clients’ requirements.
• Ensuring all equipment requirements are ordered and available for each event
• Meeting and greeting event organisers and their guests
• Hosting events, weddings (including toast mastering at some weddings) and conference events
• Effective recruitment, induction, training of employees.
• Effective rostering of employees to ensure service levels are achieved within budget.
• Coaching employees to develop their skills and ensure service standards are met
• Serving food and beverage including plated functions, buffets, conference lunches and refreshments together with alcoholic beverages and wines
• Completing satisfaction checks and action all feedback
• Resolving any service issues
• Presenting bills to guests/organisers and taking payment or liaising with the sales / hotel reception to ensure invoices are accurately prepared
• Ensuring that all conference and function rooms are serviced for guests and at the end of the event are neatly presented or are ready for the next event
• Ensuring work area is clean and tidy before closing
• Working with the Head Chef / Sales team / Food & Beverage Manager to develop the food and wine menus

Requirements;

· Smart appearance

· Excellent communication skills with a passion for guest service

· Food and beverage knowledge to offer the required service and ability to develop and motivate a team of waiters/esses

· Management/supervisory experience within a quality venue hosting weddings

· Must have your own transport due to rural location

The Place

Barnett Hill Hotel part of the Alexander Hotels family joining the Group in September 2016.

Barnett Hill is a beautiful Queen Anne style property, built in 1905, set within 26 acres of lovingly maintained gardens and woodlands, sitting in the heart of the Surrey Hill area of outstanding natural beauty just outside Guildford, Surrey. This idyllic location is 15 minutes from Guildford town and 45 mins from Central London.

A recent exciting refurbishment and redevelopment recently has transformed this venue into a beautiful Country House Hotel. The Hotel including all bedrooms have been completely refurbished and updated with the recent completion of the refurbishment of the Mews building to finish the transformation and increase the number of bedrooms to 56 in total.

So today we have a 4 Star, 2AA rosette restaurant, 56-bedroom hotel together with conference and banqueting facilities up to 120 all within the grounds of 26 acres of woodland and beautiful gardens. The hotel has The Oak Room restaurant awarded 2 AA rosettes and the 1905 Bar for more informal dining, with sunny outside terraces for summer service outdoors. Afternoon Tea is a popular choice for residents and visitors with a variety of menus to suit every taste and occasion.

In addition,we have now created a modern, informal stylist Café offering guests a range of speciality teas/ coffees & beverages prepared in the Café together with light food options from our main kitchen.

With 5 meeting/function rooms along with 4 designated syndicate rooms we are busy all year round. Events range from intimate dinners for 2 to corporate or wedding events up to 80 with evening functions with bar service for 120. Please see our guest website for further details of our facilities

#hospitality #events #weddings

Job Type: Full-time

Salary: £32,000.00 per year

Benefits:

• Company pension
• Employee discount
• Free parking
• On-site parking

Schedule:

• 10 hour shift
• 8 hour shift
• Every weekend
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Quarterly bonus
• Yearly bonus

Ability to commute/relocate:

• Guildford, GU5 0RF: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Reference ID: BH Conference & Banqueting Manager