Marina Administrator

We’re the UK's largest ports operator with a network of 21 ports around Britain. We handle around one quarter of the UK's seaborne trade and contribute £7.5 billion to our economy every year.

It’s a story we’re proud of but it doesn’t end there. We’re transforming our business and embracing the future.

We offer a vast range of roles spanning the UK, all rooted in a culture that welcomes diversity, fosters talent, encourages internal movement and progression, and places safety as our number one priority.

ABP is seeking a highly motivated and organized individual to join our team as a Marina Administrator at Ipswich Beacon Marina. This is an exciting opportunity to work in a picturesque marina environment, providing administrative support, front of house support and ensuring the smooth operation of our facilities.

Accountabilities

• Managing the reception area, including welcoming customers and guests.
• Invoicing residents and visitors for berthing and boat yard services.
• Managing company correspondence, including phone calls, emails, letters and packages.
• Organising events for marina customers and supporting these.
• Ensuring the social media page is kept up to date and displaying accurate information.
• Handling bookkeeping, budgeting and billing cycles for the business.
• Organising meetings, scheduling appointments, and coordinating contractors on site.
• Performing data entry roles, including updating records and databases for personnel, financial and legal information.
• Assisting local managers with the coordination of internal and external HSES inspections & audits, the completion of self-audits and the monitoring and coordination of any subsequent actions.
• Keep up-to-date both with functional knowledge and skills but also understanding of customer requirements, marketplace and local community issues.

Competencies, Skills, Experience and Qualifications

Essential

• Good understanding of the importance of safety in a workplace and work consciously to provide a safe environment for peers, customers and the public.
• Good communication skills.
• Have a good working ethic.
• Be able to manage time effectively.
• Confident working with the Microsoft Office package.

Ideal

• Some knowledge, experience, and interest of all aspects of small and large Marine vessels.
• Experience of managing basic accounts for a small business.
• GCSE or equivalent qualifications in English and Math, Grade C/4 or above.

Additional Information:

When joining ABP you will find an environment that is both welcoming and challenging. We reward our employees well and offer a generous remuneration package, employer pension, private health insurance and a range of other benefits.
Please note that ABP undertake random screening for substance abuse and operate a zero-tolerance policy. A medical will be required before starting this position also.

We are an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of their background, which helps us to provide a diverse and inclusive working environment.

Job Type: Full-time

Salary: £25,000.00-£28,000.00 per year

Benefits:

• Employee discount
• Life insurance
• On-site parking
• Private dental insurance
• Private medical insurance
• Store discount

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus scheme

Ability to commute/relocate:

• Ipswich, Suffolk: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Are you able to work weekends as part of a rota?

Education:

• GCSE or equivalent (required)

Work Location: In person

Application deadline: 06/06/2023
Reference ID: MAIPSW01