Role Overview & Mandate
Executive Summary
Job Description The Cards, Open Banking and Banking SME, will aid...
Reviewed by Compensation & Visa Analysts •
Sources: USCIS E-Verify & Home Office CoS
To place the interests of customers at the centre of all activities, act in a way that is consistent with achieving good outcomes for consumers and to comply with the FCA and PRA's Conduct Rules.
Key Responsibilities
- To provide clear and concise procedures for all jobs affected by the relevant change being implemented.
- To act as the business contact and represent the business at change related meetings requiring technical input and attendance.
- Point of reference for Banking Operations staff with regards to change / testing programme.
- To provide support to the Banking Operations management with the change programme.
- Management reporting – compiling reports on cards, open banking and banking performance, related fraud events and project status and ensure key milestones are met.
- Assist and provide training to Operational staff on any system changes being implemented.
- Conduct QA testing on new releases and lead on any reviews of bugs / discrepancies identified.
- The focal point for all testing requirements required by the business and to liaise with team leaders to ensure adequate resources are available to meet test needs.
- Liaise with other areas of the bank with regards to operational change to process and systems.
- Ensure changes are compliant with both scheme and regulatory requirements.
- Responsible for managing risks inherent to the role by diligently observing internal policies and procedures.
Key Interfaces
- Senior Manager, Payments and Cards
- Private and Commercial Bankers
- Other members of AL supporting areas team (Financial Crime, Compliance, Risk, Change management)
Knowledge / Experience
- Experience of debit and charge card payments and products, transaction monitoring, fraud prevention and/or open banking, and/or banking operations
- Experience of involvement in projects beneficial
- Good interpersonal skills – the ability to deal with staff at all levels of the organisational chart.
- Have excellent communication skills.
- Self motivated individual with a “can do” attitude and ability to energise others.
- Strong organisational skills with a key focus on attention to detail.
Qualifications
- Degree on a relevant subject matter or equivalent business experience required
Competencies
- Team Working
- Client Focus
- Planning & Reviewing
- Working Proactively
Work, Life and Benefits
Arbuthnot Latham is committed to equal-opportunities for all staff and candidates. We embrace inclusion & diversity and understand why they are critical for the success of our business and people.
At Arbuthnot Latham we offer:
- Agile working
- Competitive salary, pension & holiday allowance
- BUPA Health cover
- 4 x Life Assurance
- Discretionary bonus
- Market leading maternity/paternity and menopause policies
- Flexible benefits
- Income Protection Scheme
