ApexHire
United Kingdom (UK) 🛡️ UK Work Eligibility 💼 Full Time
AMS - Customer Service Advisor
AMS ✓ Verified Employer

Customer Service Advisor

📍 United Kingdom 🕒 2 days ago
Verified Base Compensation
£13 - £13 / year
£1 - £1 / mo Apply Now →
Official Specifications

Role Overview & Mandate

Executive Summary

Are you looking for a role that can really make a difference?Join a team that can impact people's lives daily whilst working in a dynamic,...

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Reviewed by Compensation & Visa Analysts
Sources: USCIS E-Verify & Home Office CoS

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Are you looking for a role that can really make a difference?

Join a team that can impact people's lives daily whilst working in a dynamic, fast-paced environment.

Long-term/ongoing temporary contracts leading to permanent opportunities.

  • Start date: 3rd July 2023
  • £12.65 per hour
  • Monday to Friday, 10am - 6pm (After training period)
  • 12 month temp – perm contract
  • Location: Thanet Grange, Southend-on-Sea
  • 35 hours per week
  • First 7 weeks of training are provided on-site, Monday – Friday, 8am – 4pm (Compulsory attendance)
  • Minimum of 6 days per fortnight in the office after training has been signed off
  • 33 days of holiday each year

Benefits:

  • Free access to UnMind - a mental health and wellbeing platform that you can use throughout the duration of your assignment to support with mental health, life events, and physical health and wellbeing
  • Access to a benefits scheme giving you access to discounted holidays, vouchers, saving bundles, competition and giveaways and a 24/7 worker assistance programme including always accessible counselling services

Whatever your background, if you are customer focused and self-motivated this could be an excellent opportunity for you to join a major high street bank in their Fraud Centre of Excellence, where you will be taking inbound calls from customers who have queries or questions in relation to their account.

With a first-class training program, all you will need are first-class customer service skills, being comfortable with different computer systems, and enjoying a fast-paced environment, all whilst working as part of a great team.

Interested? Here are the next steps after your application:

  • You will receive a short assessment with multiple choice options
  • If successful you will be sent a link to submit a video interview containing 3 questions, each with a 3-minute time limit
  • If successful you will be invited to a telephone screening call with a recruiter from AMS
  • Offer decision

Ref: NWG01039

Job Types: Full-time, Temp to perm
Contract length: 12 months

Salary: £12.65 per hour

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Westcliff-on-Sea: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Expected start date: 03/07/2023

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Compensation Analytics

Estimated Take-Home Pay

Calculator →

Projected statutory deductions based on standard single-filer baseline tax regulations in the United Kingdom corridor.

Gross Annual Package £13 - £13
Est. Income Tax Band 20% Basic Rate Band
Statutory Insurance / FICA 8% Class 1 National Insurance (NI)
Estimated Monthly Net £1 - £1 / mo
Regional Economics

Cost of Living (United Kingdom)

Bureau Data
Est. Rent (1-Bed)
£1,100 - £1,750
Monthly Utilities
£140 - £210
Cost Index
112.5
Disposable Tier
Top 15% Rank
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Compliance Standards

Work Authorization Framework

Verified Status: UK Work Eligibility
Corridor: UK Employment Corridor
🛡️ Zero Fee: Direct corporate recruitment with zero placement charges.

Candidate Selection Pipeline

Direct Corridor Track
01
Direct Apply

Submit verified credentials & CV.

02
HR Screening

2-4 day credential verification.

03
Technical Panel

In-depth domain & team interview.

04
Official Offer

Corridor contract & relocation.

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