Role Overview & Mandate
Executive Summary
Maintenance Operative Improver Get on track for a summer of ride-iculous fun! Are you a fan of theme parks? Do you know...
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Sources: USCIS E-Verify & Home Office CoS
Maintenance Operative Improver
Get on track for a summer of ride-iculous fun! Are you a fan of theme parks? Do you know your Wickerman from Nemesis? Then keep reading to hear about an opportunity where FUN is in the job description!
Who we are
We’re guessing you’ve probably heard of us… but what you don’t know is what the Alton Towers Resort family lifestyle is about. We provide laughter, smiles, shrieks and screams every day. We delight families, we terrify grown men, and we excite the adrenaline junkies that venture to our abode. There may be a lot of us, but everyone matters at Alton Towers Resort and here new colleagues quickly become old friends. We encourage each other, we provide new opportunities to learn and develop, and we celebrate our successes with one of the best after-season parties you’ll ever attend!
The role
To carry out all aspects of scheduled and unscheduled general maintenance as required in the theme park. To receive and prioritize Tower 10 calls and ensure all jobs are complete or handed to an applicable team member or relevant Supervisor/Team Leader. Provide assistance and support to all other maintenance team members as required and undertake PPMs as instructed.
Working towards an Lvl2 City & Guilds or lvl 2NVQ in a relevant discipline (Electrical/plumbing/joinery)
Undertake all aspects of scheduled and unscheduled general maintenance tasks as required
Assist when needed will all aspects of compliance maintenance as required such as PAT, Legionella monitoring, emergency light testing, and RCD testing
Carry out general maintenance and assist engineers or other trades as required to ensure high standards of product availability, operational presentation, and customer satisfaction.
Considers other departments’ requirements and provides guidance and support as appropriate.
Ensure maintenance work is within all relevant legislation, guidelines, and code of practice and that all procedures are adhered to.
Infor worksheets are complete detailing the exact nature of the work carried out.
Carries out fault diagnosis as necessary within the limitations of own ability.
About You
- Enthusiastic, passionate, and positive toward the Company, the department, and the role
- Knowledge basic, joinery, plumbing repairs on equipment and buildings
- Takes pride in the working environment and self
- Self-motivated
- Ability to work using own initiative displaying decision-making skills
- Thrive within a team environment
- Medically fit to operate (specifically eyesight, hearing, and mobility)
- Physically fit and able to carry out manual duties
- Excellent communication skills
- Good experience in all aspects of general maintenance
- Willingness to adopt all disciplines of general maintenance.
- Good IT skills.
- Enthusiastic and positive
- Pride in the environment in which they work
- Smart and presentable appearance in line with D&A policy
- Ability to work on own initiative without direct supervision
- Thrive within a team environment
The Perks of the job
We’re growing fast and alongside a fun and friendly environment, we offer a fabulous package and amazing prospects. Benefits include Pension, Life Assurance, discretionary company bonus, 25 days’ holiday and, of course, a Merlin Magic Pass which gives you and your friends and family free admission to all of our attractions worldwide, as well as 25% discount in our retail shops and restaurants and 40% discount on LEGO.
At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!
Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.
If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at Recruitment@Alton-Towers.com and one of the team will get back to you as soon as possible.
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