Role Overview & Mandate
Executive Summary
Job Ref: ALD1043 Branch: Aldwark Manor Location: Head Office, York...
Reviewed by Compensation & Visa Analysts •
Sources: USCIS E-Verify & Home Office CoS
The Aldwark Manor Estate is a privately owned Hotel with Golf, Spa and Leisure facilities nestled in a picturesque village between York and Harrogate. Set in 185 acres of beautiful countryside, this four-star hotel provides a complete escape for both business and leisure guests and is a popular venue for Weddings.
Over the last year, the hotel has undergone major renovations in the bedrooms, restaurant, bar and all public areas with further plans to redevelop and expand throughout 2023 and 2024, increasing the number of Bedrooms, an additional fine dining restaurant, self-contained Golf facilities, as well an opulent new Spa with state-of-the-art facilities.
Our values: “Never be ordinary” in our product, quality or people with the aim of being “Always Aldwark” in meeting our guest’s and team expectations
Reports to: Head Housekeeper
- Clean and service assigned rooms and or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning, and sanitizing bathrooms, removing trash/rubbish, etc. Liaising with the supervisor when rooms are ready for guests.
- Replacing used amenities, such as tea, coffee in the bathrooms replacing used towels and other bathroom amenities, such as shampoo and soap.
- Minimize waste in all cleaning areas.
- Cleaning, vacuuming, dusting, mopping public areas, such as corridors.
- Returning and restocking cleaning cart at shift end.
- Report, turn in, and/or log all lost and found items according to established procedures.
- Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
- Report repairs or unsafe conditions to Supervisor.
- Notifying supervisor/manager of any accidents or problems while rendering service always follow established safety procedures. Immediately report any health and safety incident, security breaches, concerns, or suspicious behaviour.
About Us
The Aldwark Manor Estate has been synonymous with luxury since it was established in 1978.
Elegant grounds, sensual design, elemental dining and grandeur at every turn, within 185 acres of countryside all contribute to its allure.
The Aldwark Manor Estate is an independent, indulgent luxury hotel in the Yorkshire countryside and provides the setting for unforgettable experiences.
We are continuously looking for exceptional individuals to join our team. If you are seeking a hospitality job with progression opportunities, then we are for you. There are live-in opportunities for the right candidates.
