Role Overview & Mandate
Executive Summary
An opportunity to join the team at Aberystwyth Park Lodge Hotel. We are looking for a wonderful, bright, happy person to look after our guests. We...
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An opportunity to join the team at Aberystwyth Park Lodge Hotel. We are looking for a wonderful, bright, happy person to look after our guests. We offer a warm welcoming environment for all our team members to work in each day. The right candidate will enjoy working closely within a happy team of people in a busy small business environment. You need to enjoy talking with and looking after our customers on a daily basis.
Working 5 out of 7 days. Shifts are a mix of day time and evenings, week days and weekends
Early Shift 07:00 - 15:00
Late Shift 15:00 - 23:00
Responsibilities and Duties
Checking Guests in and out of the hotel and apartments
Responding to Guest email inquiries
Taking guest bookings over the phone
Work with Online agents
Meet expectations of the hotel guests
Meet and communicate with management
Process room sales, Bill checking, controlling monies and Processing payments
Excellent organisational skills
Maintain and tidy reception and all areas.
Qualifications and Skills
The most important characteristic we look for in a candidate is the willingness and ability of the candidate to engage with our customers in a positive, friendly and professional manner. Training will be provided to successful candidate.
Benefits
Team members get free meals on duty.
We are flexible with dates off given appropriate notice.
Job Types: Full-time, Permanent
Additional pay:
- Tips
Benefits:
- Free Food
- Free Parking
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends
Job Types: Full-time, Permanent
Salary: From £10.42 per hour
Benefits:
- Discounted or free food
- Flexitime
- On-site parking
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Flexitime
- Weekend availability
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Aberystwyth, SY23 3TL: reliably commute or plan to relocate before starting work (required)
Willingness to travel:
- 100% (required)
Work Location: In person
Reference ID: Aberystwyth Park Lodge Reception
