Systems Trainer

Systems Trainer

Salary: £42,000 to £45,000

Type: 12-month FTC, Full time (35 hours per week)

Location: Paddington Base with Hybrid working or a remote offering

About us

We are one of the UK’s leading housing associations. Our vision is to improve people’s lives through high-quality homes and services.

We operate across London and southern England, providing affordable, private, and social rented homes, student, NHS and temporary accommodation, as well as supported housing and homes for older people. We also offer high-quality sustainable homes for sale and shared ownership, available through our FABRICA by A2Dominion brand.

Whilst we take a commercial approach to housebuilding, all the profits the Group generates are reinvested into supporting our social purpose, helping to deliver more homes and services for customers.

About the role

A fantastic opportunity has arisen for a Systems Trainer to join our team at the A2Dominion. You will be part of a team delivering the largest Dynamics 365 implementation in Europe offering high quality training solutions that enable our teams to deliver excellent customer service. You will be designing and delivering content to meet the needs of our team and ensure successful delivery of our training programme.

Key responsibilities:

• Delivery of D365 training using a blended approach of learning tools and delivery methods, in particular the development of video, virtual, e-learning and remote learning solutions.
• Create courses, content, material and supporting documentation, support the implementation of new IT solutions and ways of working, covering systems, processes, people and behaviours, soft skill education and knowledge transfer.
• Training delivered as agreed within key training documentation (e.g. Training Strategy, Training Approach, Training Needs Analysis, Skills Matrices) and as required for our colleagues to be successful in their role.
• Approaches activities with high levels of engagement and resilience, customer focus, and user adoption levels.
• Build collaborative stakeholder relationships with the business and relevant teams to ensure high uptake and engagement with training delivery.

More about you:

For this role, we’re looking for someone with the following:

• Educated to GCSE level or equivalent in Maths & English (Grades A* - C)
• Learning & Development / Training qualifications (Desirable)
• Experience of project systems implementation, e.g. rollout of new or upgraded software solutions
• Experienced in learning and development, through all stages of Analysis, Design, Development, Implementation and Evaluation (ADDIE)
• Experience in delivering training to different audiences, using different learning methods and techniques, with the ability to understand emerging and bespoke solutions
• Intermediate / advanced level knowledge of Microsoft Office suite (including PowerPoint, Outlook, Word, and Excel) to deliver a high standard of work

Choosing us is easy

As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life.

We offer a wide range of staff benefits. For this role, these include:

• 25 days’ holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service
• Up to 8% contributory pension
• Flexible working
• Investment in your learning and development.

In addition, all permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family.

We also operate a Cycle to Work Scheme whereby employees have access to cycling equipment throughout the year and can pay via monthly salary deductions.

Whatever the role, we want you to bring your knowledge and experience to play your part in improving people’s lives.

If you require a reasonable adjustment during the recruitment process, please contact our Talent Team to request: recruitment@a2dominion.co.uk

A2Dominion Group is a Disability Confident Employer which means that we are committed to employing disabled people and will:

• actively look to attract and recruit disabled people
• provide a fully inclusive and accessible recruitment process
• offer an interview to disabled applicants who meet the minimum criteria for the job
• be flexible with assessing people so disabled applicants have the best opportunity to demonstrate that they can do the job
• make reasonable adjustments as required

At A2Dominion Group, we recognise the positive value of diversity, promote equality and inclusivity in our hiring processes. We always aim to recruit the person who is most suited to the job and welcome applications from people of all backgrounds – men and women, people of all ages, sexual orientations, nationalities, religions, and beliefs.

Meeting the role requirements

We recognise that some females will only apply for a role if they meet 100% of role requirements. If this sounds like you, we’d still encourage you to apply and also to arrange a call with one of our recruitment team to discuss your application further at recruitment@a2dominion.co.uk.

A2Dominion are proud to be a family friendly employer.

Everyone is welcome at A2Dominion Group. We know that equality, diversity, and inclusivity make us better. We embrace the unique contributions of our people and seek to create a workplace where everyone feels like they belong. Find out why our people love working with us.”

Job Types: Full-time, Fixed term contract
Contract length: 12 months

Salary: £42,000.00-£45,000.00 per year

Benefits:

• Additional leave
• Company pension
• Cycle to work scheme
• Employee discount
• Referral programme
• Wellness programme
• Work from home

Schedule:

• Monday to Friday
• No weekends

Work Location: Remote